Microsoft
Data Center Project Manager
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Data Center Project Manager
Microsoft Data Center Project Manager (DCPM)
About the Role
As a Microsoft Data Center Project Manager (DCPM), you will:
- Perform troubleshooting for service incidents
- Manage assigned projects to meet service delivery objectives
- Escalate to appropriate stakeholders to remove obstacles
- Participate in root cause analysis (RCA) of incidents
- Build a solid understanding of data center procedures
- Collaborate across various teams
- Provide mentorship across data centers
Microsoft’s Cloud Operations & Innovation (CO+I) is integral to powering our cloud services.
What This Role Delivers
As a CO+I DCPM, your contributions directly support core infrastructure and foundational technologies across Microsoft’s services, including:
- Bing
- Office 365
- Xbox
- OneDrive
- Azure platform
CO+I is committed to personal and professional development, offering:
- Career Rotation Programs
- Diversity & Inclusion trainings and events
- Professional certifications
Infrastructure Overview
Our portfolio includes:
- Over 200 data centers in 32 countries
- Millions of servers
- Support for 1 billion customers and 20 million businesses worldwide
Commitment to Sustainability
We prioritise environmental sustainability and optimisation in all aspects of data center design and operations.
Responsibilities
- Monitor cost adherence against budget, maintaining financial responsibility
- Safely and securely report any safety or security issues or concerns
- Perform troubleshooting for service incidents and escalate appropriately to meet SLA/OLAs, reducing disruption
- Assess potential risks and impacts (e.g., customer lockdown) and communicate accordingly
- Proactively align schedules to avoid conflicts
- Manage customer expectations, identify solutions, and offer alternatives
- Maintain relational alignment with clients and suppliers to clarify, understand, and document expectations
- Identify risk-reduction opportunities for maintenance and accommodate scheduling needs -Hold personal accountability for service quality, completeness, and customer experience (e.g., availability, safety, security, service)
- Escalate issues to the correct owners where necessary
- Embed our culture and values in all professional actions
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Qualifications
Required Experience
- High School Diploma or equivalent AND industry experience OR
- Industry experience and college coursework
Background Check Requirements
Candidates must meet Microsoft’s security screening requirements, including:
- Microsoft Cloud Background Check (upon hire/transfer and every two years thereafter)
Preferred Skills
Experience in physical IT infrastructure (e.g.:)
- UPS, Generators, AHU, Servers, SANs, Networking, Capacity, DC Rack/Enclosures, Structured Cabling
- Technical Degree or Field: Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering
- Certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP
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Compensation and Benefits
- Base Pay Range (UK) | £46,400 - £80,400 per year
- The role remains open for at least 5 days; applications accepted ongoing.
Find additional benefits and pay information at: Microsoft Careers: UK Corporate Pay
Equal Opportunity Statement
Microsoft is an equal opportunity employer. We consider qualified applicants for employment without regard to:
- Age
- Ancestry
- Citizenship status
- Color
- Disability (physical or mental)
- Medical, family, or care leave status
- Gender identity or expression
- Genetic information
- Immigration status
- Military or protected veteran status
- National origin
- Political affiliation
- Pregnancy/maternity status
- Race/ ethnicity
- Religion
- Sex (including pregnancy)
- Sexual orientation
- Any other characteristic protected by law
If support for religious accommodations or disability-related assistance is required during the application, additional information is available here.1
Footnotes
-
Read Microsoft’s full Diversity & Inclusion guidelines. ↩
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