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Data Centre Technician
Business Sector: Data Centre Solutions, Critical Environment
Location: Sunderland
Please ensure to include your CV with your application to be considered for this role.
Company Profile
CBRE is the global leader in real estate services and investment. We leverage the industry's most powerful knowledge base to meet the commercial real estate needs of our clients worldwide. Our commitment is to be the preeminent, vertically integrated, and globally capable real estate service firm. With over 70,000 employees across 48 countries, we operate in a diverse global market.
Purpose of the Job
As a Data Centre Technician, you will support the Data Centre Management Team to deliver a customer-focused, cost-effective, and efficient service.
Key aspects of the role include:
- Conducting planned preventative maintenance
- Completing reactive works on building infrastructure, plant, and equipment according to agreed service levels
- Responding to, escalating, and managing site engineering emergencies
- Undertaking small installation works, project works, repairs to building fabric, and handyman duties to meet contractual and legal obligations
Key Responsibilities
- Ensure routine maintenance of all building plant, equipment, and systems adheres to service level agreements.
- Perform fault diagnosis on both mechanical and electrical equipment.
- Respond to Building Management System (BMS) alarms, escalate, and implement emergency repairs.
- Manage and ensure appropriate controls within Permit to Work systems.
- Follow relevant Approved Code of Practice (ACOP) standards for the maintenance industry.
- Ensure suitable spares are available for maintenance needs.
- Prepare and follow Method Statements and Risk Assessments to maintain safe working practices.
- Supervise engineering subcontractors, ensuring compliance with contractual commitments and site procedures.
- Develop strong working relationships with CBRE staff and client staff.
- Maintain a safe and healthy working environment while ensuring compliance with company policies, as well as client site policies.
- Present a professional image of CBRE to clients and visitors, and uphold excellence in customer service.
- Foster personal development and lifelong learning to maintain professional and technical skills.
- Keep QHSE logbooks, shift handovers, and client reports up to date.
- Show flexibility in covering overtime to manage holiday leave of other team members.
- Identify and report potential hazards.
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Personal Specification
Education
- Strong foundational and educational background.
- Proficiency in written and spoken English, mathematics, and IT skills.
Training (Essential)
- Formal mechanical and electrical services maintenance training.
- City & Guilds 236 parts 1 & 2 (or updated to 18th Edition/Wiring Regulations), or an equivalent qualification.
- Up-to-date skills in:
- Building Management Systems (BMS)
- Health and Safety ACOPs
- Fire and environmental controls
- Building controls
- Health and Safety
- Formal health and safety training such as IOSH Safe Working in Electrical Environments
- Safe Operation of High Voltage Equipment (S4)
- Experience in maintaining critical environment facilities including:
- UPS systems
- BMS operation
- Emergency standby generators
- Testing and managing electrical systems (including dual-fed systems)
Experience (Essential)
- Extensive mechanical and electrical engineering experience, including:
- Reactive and planned preventative maintenance.
- Sound understanding of health and safety obligations specific to maintenance activities.
Experience (Desirable)
- Experience with High Voltage/AP (Analogue Protection)
- Prior experience working in data centres
- Ability to create and implement switching schedules
Aptitudes
- Strong verbally and written communication skills.
- Operational: Organisation and discipline with proven written English ability.
- Proficiency in computer skills to efficiently manage multiple systems (reports to CBRE, client site systems, logging scheduled maintenance, work reports, incident tracking).
- Competence using tools like Excel, Word, and Outlook.
- Strong abilities to learn and develop technical knowledge \
- and understanding of systems and processes specific to this role.
Character
- Commitment to delivering excellent customer service.
- Calm under pressure with decisive problem-solving skills in fast-paced environments.
- Physically fit to carry tools and components manually (up to 20kg).
- Able to ascend and descend vertical access equipment; comfortable working at heights, including on roofs.
- A team player with a collaborative approach working alongside CBRE staff and client associates at all levels.
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Circumstances
- Ability to work unsupervised, demonstrating autonomy while remaining effective in a team setting.
- Shift pattern flexibility required:
- 4 on, 4 off shifts of 12 hours (covering both day and night shifts).
- Including weekends, holiday periods, Christmas celebrations, and bank holidays.
- Expected to cover holiday and emergency leave for other team members.
- Must have the ability to directly interact with client management and manage reasonable client requests.
- Mandatory background check: eligibility for enhanced DBS (Disclosure and Barring Service), alongside a 5-year history check and ability to obtain appropriate security clearance.
Equal Opportunities
CBRE is an equal opportunities employer and strongly committed to creating a diverse and inclusive work environment. We prohibit discrimination on the grounds of:
- Gender
- Sexual orientation
- Marital or civil partnership status
- Pregnancy or maternity
- Gender reassignment
- Race, colour, nationality, or ethnic origin
- Religion or belief
- Disability
- Age
We are dedicated to offering fair consideration to all qualified candidates.
Why CBRE?
Join CBRE, a global leader in commercial real estate services and investment. Here, you become part of a forward-thinking team working to shape real estate impact for the better. Our collaborative culture is built on core values:
- Respect
- Integrity
- Service
- Excellence
At CBRE, your unique skills and perspectives are values that drive innovations and operational excellence. You will have every opportunity to develop professional and technical expertise, pursue impactful initiatives, and fulfill your highest potential.
We encourage applications from all qualified candidates, embracing diversity and facilitating growth.
Applicant AI Use Disclosure
CBRE values each candidate's authentic background and aspirations. To guarantee a fair, transparent, and unbiased evaluation, we ask that each candidate disclose — if applicable — any use of AI tools throughout the application and interview journey. Transparency in this manner helps ensure equitability in our recruitment procedures.
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