Microsoft
Data Center Technician
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Data Center Technician
Microsoft Data Center Technician (DCT) – Slough
Microsoft’s Cloud Operations & Innovation (CO+I) is the engine powering our cloud services, including Bing, Office 365, Xbox, OneDrive, and Microsoft Azure. As a Microsoft Data Center Technician (DCT), you’ll play a key role in maintaining the foundational infrastructure supporting over 1 billion customers and 20 million businesses worldwide, while accelerating your career through hands-on experience and professional development opportunities.
Our 200+ data centres in 32 countries are built with environmental sustainability and optimization at their core. With a culture rooted in respect, integrity, and accountability, our global team supports some of the world’s most innovative services while fostering inclusion and personal growth.
About the Opportunity
As a Data Center Technician ATR-B/B or ATR-C, you’ll develop expertise in preparing, diagnosing, troubleshooting, installing, replacing, and decommissioning equipment under the mentorship of experienced colleagues. You’ll contribute to a dynamic team focused on preparing for the future while supporting mission-critical operations for our cloud ecosystem.
The base location for this role is Slough.
Key Responsibilities
Core Technical Tasks
- Perform diagnostics and troubleshooting using standard procedures, quickly identifying and resolving issues with minimal disruption to customers or business operations.
- Conduct post-execution quality checks to ensure proper grounding, staging, cable management, and correct labeling as per safety protocols and Network Design Tasks (NDTs).
- Decommission hardware efficiently for simple changes, refreshes, or upgrades (e.g., memory reconfigurations, hardware rebuilds) following established work instructions.
- Follow Microsoft’s Incident Management Process (IMP) by communicating, reporting, escalating issues to the appropriate Data Center Operations teams, Technician Leads, and engineering specialists.
- Assist and provide guidance to junior technicians on challenging or complex tasks, fostering knowledge transfer.
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Learning & Development
- Complete required training, attend mentorship sessions, and observe senior technicians to gain on-the-job experience aligned with your growth.
- Learn through access to Microsoft’s Career Rotation Programs, Diversity & Inclusion initiatives, professional certifications, and internal mobility opportunities.
Service & Team Accountability
- Contribute to a positive team culture by sharing updates, participating in communication meetings, and staying informed about cross-team activities.
- Exhibit high service quality, technical precision, and ownership of Data Center facilities, ensuring optimal facility and operational performance.
- Embody Microsoft’s values of innovation, determination, and collaboration in a fast-paced, global environment.
Qualifications
Required
- Equivalent to a high school diploma or better.
- Basic technical knowledge of computer hardware and IT infrastructure.
- Experience supporting or troubleshooting IT equipment/related technologies.
Background Check Requirements
- Ability to pass Microsoft Cloud security screening, standard background checks, and ηessential compliance verifications (e.g., national security clearances, identity confirmation).
- Microsoft Cloud Background Check required at hire and every two years thereafter.
Preferred
-Job-related skills or experience in on-site consultant roles, server roles with Microsoft technologies, or physical data centre work.
- Certifications: CompTIA (A+, Server+, Network+) or education on Basic Structure Cabling (BSC).
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Pay & Benefits Overview
The UK data centre technician base pay ranges vary by position:
- Data Center Technicians (ATR-B): Typical pay scale: £34,400–£43,300/year
- Data Center Technicians (ATR-C): Typical pay scale: £36,300–£50,100/year
The role may qualify for additional benefits and compensation as per Microsoft UK corporate policy. Explore benefits & compensation details.
Application Information
This posting is open for five-plus days, with applications accepted continuously until filled. Positions are subject to availability, interviews, and eligibility.
Diversity & Inclusion Statement
Microsoft is committed to creating an environment of belonging for everyone and fostering a culture of inclusivity. As an equal opportunity employer, we ensure equal consideration without regard to:
- Age, ancestry, citizenship, color, ethnicity, genealogical/ethnic origin, immigration status, or protected activities under labor law.
- Gender identity or expression, genetic information, marital/professional care leave status, medical or disability accommodations, national origin, physical or mental condition, pregnancy status, race or ethnicity, veteran status, or any other characteristic protected by local laws.
For accommodation assistance during the application process, visit Microsoft’s [reasonable accommodations policy page](https://www.microsoft.com [dst/states/accommodation-policy]).
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