Onnec
Data Centre Engineer - Acton
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Data Centre Engineer - Acton
Data Centre Engineer – ONNEC
About the Role
ONNEC builds, supports and optimises the IT infrastructure, networks and connectivity that drive global business performance. We are a rapidly growing organisation committed to fostering a challenging yet supportive and satisfying work environment for all employees. Our commitment to equality, diversity and inclusion is recognised with the Investors in Diversity Foundational Award.
We are seeking a multi-skilled Data Centre Engineer to join our team in Acton, West London, where you will provide critical 24x7x365 Data Centre services to a prestigious International Financial client.
Responsibilities
The Data Centre Engineer role requires:
- Working in a 24x7x365 shift pattern (4 days on, 4 days off; 4 nights on, 4 nights off).
- Managing change control processes to ensure smooth IT operations.
- Handling incident management and resolution to minimise downtime.
- Tracking and managing Assets within the Data Centre environment.
- Supervising and overseeing escort duties for third-party vendors.
- Planning, implementing, and decommissioning IT hardware installations, adhering to strict Data Centre standards.
- Organising the planning and removal of network hardware and structured cabling.
- Updating all necessary documentation and inventories.
- Completing service requests within agreed SLAs (Service Level Agreements).
- Ensuring compliance with:
- ONNEC’s and Client Health & Safety procedures
- Manufacturers’, ONNEC’s, and Clients’ Quality Standards
- Client Support Services’ approved processes
- Data Centre security procedures
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Key Task Areas
- Maintenance and governance of Data Centre toolsets for support and management.
- Closely working with facilities providers to maximise energy efficiency savings.
- Ensuring the smooth day-to-day operation of the Data Centre, including installations, decommissions, changes, and maintenance.
- Leading Data Centre-related service improvement projects.
- Configuring basic server systems (e.g., iDRAC, iLO).
- Conducting fault finding and escalation as required.
- Carrying out racking, stacking, moves, changes, decommissioning, and patching.
- Overseeing complex inter-rack and inter-room cable infrastructure to ensure stability for IT infrastructure and desktop connectivity.
Requirements
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We are looking for candidates who meet the following criteria:
- Proven experience in working in high-risk environments and Data Centres.
- Familiarity with DCIM (Data Centre Infrastructure Management) tools and standards (desirable).
- Knowledge of Ticketing systems such as ServiceNow or Remedy (desirable).
- A strong attention to detail and proactive approach.
- Sound knowledge of Infrastructure Technologies & Networking Concepts.
- Proficiency in Microsoft Office and Helpdesk/Service Delivery applications.
- A reliable, self-motivated individual who thrives as part of a team player.
- The ability to work under pressure and independently.
- Flexibility to adapt to shift-based working requirements.
- Clear and effective written and verbal communication skills across all levels.
- Strong organisational, interpersonal, and administrative skills.
- Direct experience in a similar data centre or facility operations role (mandatory).
Let’s Work Together
If you believe you possess the required skills and experience to excel as our Data Centre Engineer, we’d love to hear from you! Apply now to join our team.
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