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VIRTUS Data Centres

Data Centre Manager

Horsenden
Posted 11 days ago
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Data Centre Manager

Data Centre Manager (DCM) – VIRTUS Data Centres

About VIRTUS

VIRTUS Data Centres is the UK’s fastest-growing data centre provider, specialising in designing, building, and operating some of the most energy-efficient, flexible, and secure data centres in Europe. In 2023, we expanded into continental Europe, including Berlin and Milan, with plans for further growth across the region.

At VIRTUS, we strive to be a positive force in the fourth industrial revolution, delivering innovative solutions while upholding our core values:

  • Clarity & Quality
  • Accountability
  • Customer Commitment
  • Purposeful Innovation
  • Capability & Growth

Job Summary

Reporting to the Cluster Director, the Data Centre Manager (DCM) is responsible for the day-to-day management and successful operation of a site, including:

  • Technical resource management
  • Operational continuity
  • Customer implementations
  • Reporting
  • Management of the on-site VIRTUS team and third-party contractors

Duties and Responsibilities

Technical Resource

  • Facilities Management:

    • Manage FM Provider, ensuring compliance with health & safety and corporate policies
    • Operational continuity, risk management, and responsible budgeting
    • Site-level procurement, overseeing liable contracts
    • Support emergency operating procedures (EOPs), standard operating procedures (SOPs), and methods of operations (MOPs)
  • Asset and Capacity Management:

    • Responsible for critical infrastructure asset management and lifecycle planning
    • Support potential audits and maintain compliance with BMS (Business Management Systems), PMS (Property Management Systems), and fire systems
    • Capacity management (power, floor space) and forecasting loadings
    • Change management approval at site level

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  • Cabling and Equipment:
    • Manage internal cabling and external carrier fibres to high standards
    • Oversee equipment lifecycle, including budgeting, technical feasibility, critical spares, risk reduction, and improvement planning

Site Availability & Incident Response

  • Prioritise zero downtime and ensure risk analysis and mitigation remain robust

  • Align with customer contractual SLAs and KPIs

  • Part of incident response, with possible out-of-hours response duty

  • Third-Party Monitoring:

    • Ensure FM Service Provider performance aligns with SLAs

Team Management

  • Foster a positive, collaborative team environment
  • Coach and manage direct reports, encouraging knowledge sharing and continuous improvement
  • Implement correct escalation processes for all site issues

Planned Preventative Maintenance (PPM)

  • Validate all PPM scheduling, addressing faults and advisories efficiently

Reporting

  • Assist with monthly reporting (power usage, PUE, capacity, trackers, board packs)
  • Quality updates for daily operations, attending weekly/monthly service reviews, and maintenance/construction meetings

General Responsibilities

  • Ensure safe and healthy workplace, adhering to company and client policies
  • Maintain a visually high-standard data centre
  • Fulfill any additional manager-approved requests

Hours: Monday to Friday, with escalation management on-call duty and out-of-hours coverage for urgent matters.


Person Specification

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Essential

  • Proven experience in data centre or similar critical management roles
  • Demonstrated team management and ability to foster a positive work culture
  • Strong process management and development in live operational environments
  • Extensive incident/fault management experience in business-critical settings
  • Experience with third-party supplier management under stringent SLAs
  • Financial and budget management expertise

Technical Knowledge

  • Understanding of Health & Safety, ISO standards, BMS, PMS, fire systems

  • Practical knowledge of data centre installations, such as:

    • Racks
    • HAC (Hypothermic Air Cooling)
    • Cabling and cross-connects
    • Power, testing, and customer acceptance testing
  • Familiarity with ticket logging systems (desired: MAximo and ServiceNow)

Personal Attributes

  • Attention to detail with high personal standards
  • Commitment to completing tasks on time

Vetting Policy

To comply with VIRTUS’ Vetting Policy, the successful candidate must undergo BS7858 screening.

Diversity & Inclusion

VIRTUS is an equal opportunity employer. We are committed to an inclusive workplace, where diversity is celebrated.

We may close the posting if sufficient candidates apply.


Applicant Note

Search firm representatives: VIRTUS does not accept unsolicited support for candidate submissions. CVs submitted by specific agency partners without an active search agreement will become the property of VIRTUS. No fees will be paid for candidates hired without a written agreement. Existing agency partnerships must follow position-specific terms.

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Skills

Data Centre Management
Facilities Management
Health and Safety
Budget Management
Risk Management
Incident Management
Customer Service
Team Management
Process Management
Technical Resource Management
Asset Management
Change Management
Capacity Management
Compliance
Quality Assurance
Problem Management

Location

Horsenden, England, United Kingdom

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