CBRE
Data Centre M&E Shift Technician (Multiple roles)
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M&E Shift Technician
Business Sector: Data Centre Solutions Location: London, UK Reports to: Engineering Manager
About the Company
CBRE is the global leader in real estate services, leveraging industry expertise to support global commercial real estate needs. With over 70,000 employees across 48 countries, CBRE operates with the mission of becoming the preeminent, vertically integrated, globally capable real estate service firm.
Purpose of the Role
This position ensures full compliance with all Customer-Specific Service Level Agreements while delivering exceptional maintenance and operational performance in a 24/7 shift environment. Key responsibilities include:
- Developing and implementing managed services strategies alongside colleagues to enhance operational efficiency.
- Directly liaising with the Shift Manager to meet agreed timeframes and maintain positive client relations.
- Ensuring optimal environmental controls (humidity, temperature) for critical building systems.
- Conducting Planned Preventative Maintenance (PPM), reactive, and breakdown works on mechanical and electrical systems, including UPS, Generators, HV, PDUs, CRAC units, and associated fault-finding using graphical information and alarm data.
Key Responsibilities
Technical Operations
- Execute routine PPM per scheduled tasks and asset lists while maintaining industry-standard practices.
- Oversee reactive maintenance (including HV tasks) and identify areas for improvement, ensuring timely escalation of issues.
- Maintain serviceable plant conditions by swiftly remedying faults and coordinating with the Shift Manager on concerns.
- Uphold spare part availability, provide preventive action estimates, and complete detailed documentation (PPM logs, GA reports).
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Safety & Compliance
- Create and adhere to Method Statements and Risk Assessments for all tasks.
- Maintain a safe working environment, wearing uniform and PPE at all times.
- Report incidents, accidents, or hazards promptly.
- Stay compliant with contractual KPIs and SLAs.
Support & Administration
- Supervise on-site sub-contractors, ensuring permits and risk assessments are issued.
- Provide unplanned coverage for holidays, sickness, or shift absences.
- Ensure ** periodic shift handoovers** with documented logbooks for facility reliability.
- Handle delegated duties from the Engineering Manager, including acting in their absence.
Required Qualifications and Experience
Education
- A strong basic education, excellent written and verbal English, and competency in arithmetic.
Training & Qualifications
- Formally trained in mechanical/electrical/refrigeration maintenance (e.g., City & Guilds qualifications).
- Valid HV Authorised or Authorised Person qualification (essential).
- Experience with Building Management Systems. For advanced roles, BS 7671:2018 18th Edition regulations proficiency is beneficial.
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Essential Experience
- Proven expertise in humidity/temperature control, UPS, generators, HVAC/refrigeration systems, and building automation.
- Critical environment experience (preferably in data centres).
Aptitudes
- Effective verbal and written communication.
- Good physical fitness (ability to work in demanding conditions).
Character
- Customer-focused mindset; applaud attitudes resilient to high-work environments.
- Proven track record of decisive yet collaborative working in a team environment.
Working Conditions
- Shifts (-24/7 operations), lone working, and unpredictability apply (specific risks highlighted above).
- Consistent transport access and flexibility on timeside availability (including covering shifts).
Benefits
(Standardised offer aligned with CBRE’s global employee benefits framework.)
Note: EQUAL OPPORTUNITIES STATEMENT CBRE is an equal-opportunity employer. We commit to a workplace free of bias—elimination of discrimination, harassment, and retaliation under key protected categories. Diversity inspires innovation: every voice shape our success.
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