CBRE
Data Centre M&E Shift Technician (Multiple roles)
London
Posted 14 days ago
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Job Title: M&E Shift Technician
Business Sector: Data Centre Solutions Location: London, UK Reports to: Engineering Manager
Company Profile
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Their vision is to be the preeminent, vertically integrated, globally capable real estate service firm, employing over 70,000 employees across 48 countries.
Purpose of the Job
The M&E Shift Technician will:
- Control and implement deliverables against all allocated Customer Specific Service Level Agreements (SLAs).
- Contribute directly to the development and success of the Managed Services function, collaborating with colleagues to refine and implement departmental strategy, objectives, and improvement processes.
- Operate across a 24/7 shift rota, ensuring coverage for critical site requirements. The role requires flexibility and commitment to on-call availability where possible.
- Liaise with the Shift Manager to ensure efficient service delivery, maintaining strict adherence to timelines.
- Act as a face of CBRE, fostering positive relationships with customers while upholding professional standards.
- Maintain optimal environmental conditions, particularly in critical building systems.
- Perform Planned Preventative Maintenance (PPM), reactive, and breakdown works on mechanical and electrical infrastructure. Key systems include:
- UPS
- Generators
- High-voltage (HV)
- Power Distribution Units (PDUs)
- Computer Room Air Conditioning (CRAC) units (or equivalents)
- Requires proficiency in fault-finding through graphical information and interpretation of alarm data.
Key Responsibilities
Maintenance & Operations
- Conduct routine PPMs for all mechanical and electrical plant, adhering to site task schedules and asset lists, whilst meeting industry practices.
- Deliver reactive and breakdown works efficiently, ensuring maintenance of plant reliability. Proactively identify and suggest improvements.
- Ensure the availability of suitable spares for both maintenance and emergency repairs, providing parts lists and estimated repair timelines.
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Safety & Compliance
- Hold Authorised Person status for high-voltage (HV) work to meet contract requirements.
- Operate in strict adherence to safety protocols, immediately escalating incidents or hazards to the line manager.
- Complete and submit all necessary documentation (PPM, reactive work, breakdowns) promptly to the Shift Manager and contract administrator.
- Prepare Method Statements and Risk Assessments for all tasks to ensure safe working practices.
Client & Team Engagement
- Build strong relationships with CBRE personnel and client representatives.
- Maintain a professional appearance and uphold CBRE’s image in all interactions.
- Supervise sub-contractors, ensuring compliance with permits, risk assessments, and best practices.
Shift & Administrative Responsibilities
- Provide flexible coverage, including holiday and sickness leave as needed.
- Ensure full shift complement as schedules require, including optional lone working when necessary.
- Take over duties of the Shift Manager on an as-needed basis.
- Communicate absences, lateness, and annual leave as per company procedures.
- Monitor and respond to e-mails, job requests, and training modules to meet deadlines.
- Complete weekly timesheets by 9 AM (Friday) and submit overtime paperwork via the correct channel.
Additional Duties
- Participate in drill/scenario training and technical assessment tests.
- Perform any other tasks assigned by the Engineering Manager within their existing skill set.
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Required Qualifications & Experience
Education
- Strong written and spoken English along with fundamental mathematical skills.
- A sound basic education as a minimum qualification.
Training & Certification
- Formal qualification in Mechanical/Electrical/Refrigeration Building Services Maintenance, preferably through City & Guilds (worldwide recognition).
- HV Authorised Person / HV qualification (essential).
- Current knowledge of BS7671 2018 (18th Edition Regulations).
Experience (Essential)
- Experience in humidity & temperature-controlled environments for service-critical applications.
- Comprehensive, hands-on experience with:
- Generator systems
- Electrical infrastructure (HV)
- UPS (Uninterruptible Power Supplies)
- HVAC (Heating, Ventilation, Air-Conditioning) systems
- Chillers & Building Management Systems (BMS).
- Data centre operations experience is vital for understanding critical environments.
Aptitudes
- Clear and concise verbal communication.
- Strong written English skills.
- Demonstrated physical fitness due to the hands-on nature of the role.
Character & Soft Skills
- Ambitious and committed to delivering excellent customer service.
- Composed under pressure and ** sait to adapt in a fast-moving workspace**.
- Capable of sound decision-making independently.
- Highly team-oriented and cooperative.
Equal Opportunities Policy
CBRE is committed to fostering an inclusive workplace. They actively encourage applications from all sections of the community, irrespective of:
- Gender
- Sexual orientation
- Marriage/civil partnership status
- Pregnancy/maternity
- Gender reassignment
- Race
- Colour
- Nationality
- Ethnicity
- Religion/belief
- Disability
- Age.
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Skills
Mechanical Systems
Electrical Systems
HVAC
UPS
Generators
Building Management Systems
Preventative Maintenance
Reactive Maintenance
Fault Finding
Health and Safety
Customer Service
Teamwork
Communication
Problem Solving
Time Management
Risk Assessment
Location