Optronix
Data Centre Operations Technician - Remote, Worldwide
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job title: Data Centre Operations Technician (Remote)
Compensation
Up to £45,000 per year + OT + bonus scheme
Location
Fully remote — worldwide
Employment type
Full-time (will consider contract)
About the role
Optronix provides data centre operations and services to clients across the UK and beyond. We're looking for a Data Centre Operations Technician to help manage our DCIM environment and ticket queue. This is a fully remote position open to candidates in any location.
Responsibilities
- Maintain and update DCIM records — assets, capacity, power, and connectivity data
- Manage the incident and service request queue: triage, track, and resolve tickets to SLA
- Identify recurring issues and escalate as needed
- Support asset moves, adds, and changes across client environments
- Keep documentation accurate and current
Requirements
- Experience with a DCIM platform (e.g. Sunbird, Nlyte, Device42, or similar)
- Experience with a ticketing/ITSM system (e.g. ServiceNow, Jira, Zendesk)
- Strong organisational skills and attention to detail
- Clear written English
- Able to work hours that overlap with UK business hours
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Nice to have
We don't expect all of these — tell us where your strengths are.
Networking
- CCNA (or CCNP / equivalent) certification
- Understanding of TCP/IP, VLANs, routing/switching, and structured cabling
- Familiarity with fibre and copper standards (e.g. MPO/LC, Cat6/6A)
Operating systems
- Linux administration (Ubuntu, Red Hat / RHEL, CentOS)
- Windows Server administration
- Command-line comfort and basic shell scripting (Bash / PowerShell)
Cloud & virtualisation
- Microsoft Azure (AZ-900 or above), AWS, or GCP exposure
- VMware vSphere / ESXi, Hyper-V, or Proxmox
- Understanding of hybrid and colocation environments
Automation & scripting
- Python or PowerShell for automation and reporting
- Familiarity with APIs for pulling/pushing DCIM and monitoring data
- Exposure to infrastructure-as-code (Terraform, Ansible) a plus
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Monitoring & tooling
- Experience with monitoring platforms (Zabbix, PRTG, Nagios, SolarWinds, Grafana)
- SNMP and out-of-band management (IPMI, iDRAC, iLO)
Data centre & facilities
- Understanding of power (PDU, UPS, redundancy/N+1), cooling, and rack layout
- Hands-on hardware experience: server/switch install, cabling, labelling
- Awareness of environmental monitoring and capacity planning
Process & standards
- ITIL foundation or equivalent service-management knowledge
- Awareness of data centre standards (Uptime Institute Tiers, TIA-942)
- Exposure to security/compliance frameworks (ISO 27001, SOC 2)
Compensation
- Up to £45,000 per year — same band worldwide, based on experience
- Discretionary bonus scheme
- Paid overtime
- Fully remote, work from anywhere
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location