QBE Insurance
Data Delivery Manager
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Data Delivery Manager
Location
London
Type
Permanent, full time
Flexible working
Happy to talk flexible working
The Opportunity
QBE Europe is recruiting a Data Delivery Manager to join the EO Data & Analytics function and partner with a defined business value stream. As part of QBE EO’s transformation journey, this role helps embed data, analytics and AI into day-to-day decision-making, operational performance and regulatory outcomes.
The Data Delivery Manager is accountable for turning agreed value stream priorities into a clear, governed data delivery roadmap, and for maintaining oversight of progress, risks and dependencies through to delivery and adoption. Working closely with business stakeholders and Data & Analytics delivery teams, the role ensures delivery is aligned to strategy, follows appropriate governance, and demonstrates measurable value.
Having the right to work in the UK is a requirement for this role. QBE may consider sponsorship at its discretion.
About QBE
At QBE, we get to the heart of what matters for our customers. And we do it all with a human touch.
We’re an international insurer with more than 13,000 people working across 26 countries – which means we’re big enough for your ambitions, yet small enough for you to make a real impact. It’s an exciting time. We’re building momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact – at work and in the world? As part of the QBE team, you’ll get to spend every day working with people who are passionate, talented and kind.
Your New Role
As a Data Delivery Manager, you will be accountable for end-to-end demand-to-delivery management for your assigned value stream, working in partnership with Business and Data & Analytics stakeholders.
- Act as the primary data & analytics partner for an assigned business value stream, maintaining strong stakeholder relationships and a clear understanding of priorities, demand and current challenges.
- Own the intake and shaping process for data and analytics demand in line with defined business objectives and priorities.
- Manage and prioritise the data delivery backlog across Run and Change, ensuring solutions and processes are robust, scalable and sustainable. maintaining a clear view of capacity, sequencing, dependencies and trade-offs.
- Ensure the value stream follows agreed Data & Analytics delivery standards, templates and ways of working (including analysis and BI deliverables), and improve these where appropriate.
- Work with data quality analysts and domain SMEs to identify material data issues impacting the value stream, prioritise remediation items, and escalate risks where required.
- Lead a team of analysts and data professionals within the value stream by setting clear objectives, allocating work, and ensuring high-quality outcomes.
- Coach and develop team members through regular 1:1s, mentoring and performance feedback, supporting capability growth and career progression.
- Ensure delivery activities align with audit, risk and control requirements maintaining appropriate documentation and escalating issues in line with governance.
- Define, track and report success metrics to demonstrate the business value delivered by data products and initiatives.
- Provide regular updates on progress, risks, issues and dependencies, proposing options and actions where trade-offs are required.
- Support resource planning with other Data Delivery Managers and the Data Strategy & Operations Manager, helping manage capacity constraints across value streams.
- Support the adoption of delivered analytics, insights and AI solutions within your value stream by working closely with Business Change Managers and Data Adoption Lead.
- Maintain a working understanding of QBE’s AI governance policies and processes and support the value stream to operate in line with them.
- Maintain visibility of AI and advanced analytics use cases within the value stream, (planned and delivered), including documentation status, controls and value being realised.
- Support business stakeholders to understand AI governance requirements (e.g., controls, audit expectations and responsible use), escalating material risks or gaps where required.
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About You
- Experience supporting the delivery of data, analytics or technology initiatives within a complex organisation.
- Experience leading or supervising analysts or delivery team members, with a focus on coaching and capability development.
- The ability to translate business needs into clear and actionable data and analytics requirements.
- Experience working in agile, product or value‑stream‑based delivery environments.
- Strong stakeholder engagement skills, with the confidence to work with a range of business and technical partners.
- A solid understanding of data, analytics and AI concepts, including basic governance and risk considerations.
- Clear communication skills, with the ability to explain delivery progress and outcomes to both technical and non‑technical audiences.
Skills & Experience Desirable
The following would be advantageous but not essential:
- Experience working within financial services or regulated environments.
- Exposure to data governance, data quality, lineage or metadata management practices.
- Experience supporting analytics or reporting platforms (e.g. BI tools, data warehouses, cloud data platforms).
- Familiarity with tracking benefits realisation and delivery success metrics.
- Experience working across multiple delivery teams or value streams simultaneously.
- Experience supporting learning and development plans or career progression for analysts.
- An interest in emerging analytics and AI capabilities and their responsible application in a business context.
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Benefits
We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 30 days holiday a year with the option to buy up to 2 additional days.
- Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours.
- Pension – you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary.
To learn more about benefits of working with us, click Rewarding our people - QBE European Operations
Awards & Recognition
We value our employee’s experience with us and are proud to have been recognised for the following awards:
- Insurance Post British Insurance Awards 2025:
- Winner: Commercial Lines Insurer of the Year
- Winner: Reinsurer of the Year - QBE Re
- Winner: ESG, Diversity, Equity and Inclusion Initiative of the Year
- Winner: Insurance Personality of the Year - Chris Wallace, Executive Director UK insurance
- AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
- Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer
To learn more about our achievements, click here
Apply now and let’s make it happen!
If you’re looking for a career that combines your expertise and your empathy, click Apply today.
Your career. At the heart of it.
Skills
- Critical Thinking
- Data Quality Assessments
- Data Strategies
- Decision Making
- Intentional collaboration
- IT Operations Management (ITOM)
- Machine Learning (ML)
- Managing performance
- PL/SQL (Programming Language)
- Process Improvements
- Risk Management
- Sound Judgment
- Strategic Leadership
- Strategic Planning
- Team Management
How to Apply
To submit your application, click "Apply" and follow the step by step process.
Equal Employment Opportunity
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
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