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Data Director
Director of Data - Logistics & Fulfilment | London | Hybrid
“This is a two-day onsite opportunity, split between our Tech Hub in Old Street and our HQ in Hatfield.”
About Ocado Technology
Ocado Technology is putting the world’s retailers online using the cloud, robotics, AI, and IoT. We develop the innovative software and systems that power Ocado.com, the world’s largest online-only grocery retailer, as well as the global Ocado Smart Platform. We champion a value-led culture of Trust, Autonomy, Craftsmanship, Collaboration, and Learn Fast to help our teams work at their very best.
About the Role
This is a strategic leadership position, sitting at the intersection of complex mathematics and physical realities.
As Director of Data – Logistics & Fulfilment, you’ll lead a high-impact cluster of four teams covering a broad spectrum of fascinating challenges, including:
- Logistics optimisation (algorithms for complex routing solutions)
- Applied machine learning (predictive modelling for continuous improvement of drive/drop time estimates)
- Forecasting and demand modelling
Our research team develops algorithms that optimise real-world decisions for the world’s most advanced warehouses and delivery networks.
Your Responsibilities
You’ll be responsible for the strategy and delivery of data science, ML, and operations research across Logistics and Fulfillment (including Conventional Fulfillment Centres, or CFCs). We need a leader who can take us from innovative research to production-scale impact, motivating the team to constantly exceed and surpass set limits rather than accepting conventional benchmarks.
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Key tasks include:
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Fostering close collaborations between data science and engineering teams to deliver ML models at scale -Constructing and guiding a long-term vision for our four-team data science group, ensuring research delivers tangible operational benefits.
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Developing and mentoring top talent while connecting logical stakeholders across the Logistics and Fulfillment Senior Leadership Teams
You’ll also oversee the cohesive strategy with Data Engineering and Analytics to build meaningful metrics that drive data-led decision-making.
What You’ll Bring
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In-depth expertise in ML delivery and MLOps, with proven experience deploying models into production.
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A problem solver who thrives in ambiguity connected with complex logistics, managing the science of physical infrastructure.
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Exceptional communication skills for data storytelling and managing complex stakeholder relationships by listening as much as leading.
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How to use data to help product management prioritise features effectively and measure success post-launch
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Experience in people leadership, including 1:1 mentorship, information sharing, and building high-performing teams.
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Why Ocado Technology?
Benefits
Ocado Technology offers:
- Flexible hybrid working: Two days onsite at either Tech Hub (Old Street) or HQ (Hatfield)
- Wellbeing support via platforms like Unmind and an Employee Assistance Programme
- 25 days annual leave (up to 27 days after five years of service), with additional holiday pay purchase options
- Pension scheme with generous employer contributions (up to 7% matching)
- Private Medical Insurance
- Parental leave policy: 22 weeks paid maternity leave, 6 weeks paid paternity leave (upon meeting service milestones)
- Train Ticket Loan (with zero interest)
- Cycle to Work Scheme
- Share schemes, including Share Save and Buy as You Earn
- Forward-looking compensation: performance-related bonuses and share options
- Exclusive employee benefits: 15% discount on Ocado.com, plus free delivery for all staff
- Comprehensive financial protections: Up to 50% income protection (for up to three years) and Life Assurance (3 x annual salary).
(Note: If these responsibilities or requirements resonate with you, we’d love to hear from you!)
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