Queen Square Recruitment
Data Governance Specialist
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Data Governance Specialist – Customer Excellence
Location: Warwick (Hybrid – 3 days onsite)
Contract: 6 Months
Day Rate: £425-525 per day (Inside IR35)
We are looking for an experienced Data Governance Specialist to support a major customer transformation programme for a leading organisation within a highly regulated industry. This is an exciting opportunity to play a key role in a large-scale CRM and billing platform transformation, ensuring high standards of data governance, quality, compliance and integrity throughout the programme.
The Opportunity
You will be responsible for embedding data governance across a customer data migration from Salesforce to Microsoft Dynamics 365, while supporting the design and governance of a new charging and billing solution built on Microsoft Power Platform. Working closely with business stakeholders, delivery teams and product owners, you will help establish trusted, compliant and high-quality data that supports both operational excellence and regulatory requirements.
Key Responsibilities
- Define and implement data governance standards across CRM migration activities.
- Support data mapping, transformation rules and validation between Salesforce and Dynamics 365.
- Ensure data quality, integrity and completeness before, during and after migration.
- Identify and manage data risks, issues and remediation activities.
- Support SIT and UAT with data validation and reconciliation.
- Establish governance for charging and billing data within Microsoft Power Platform.
- Define data standards, business rules and governance processes for customer, charging and billing data.
- Develop and monitor customer data quality metrics, including completeness, duplication and accuracy.
- Support the creation of a trusted single customer view across multiple platforms.
- Maintain metadata, business glossaries and data lineage using Microsoft Purview and related Microsoft technologies.
- Partner with business and technology teams to embed governance into solution design.
- Ensure compliance with GDPR and regulatory data requirements.
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Required Experience
- 3-5+ years' experience in Data Governance, Data Quality or Data Management.
- Strong experience supporting enterprise data migration programmes.
- Knowledge of Salesforce and/or Microsoft Dynamics 365 data structures.
- Experience defining data quality rules, validation and reconciliation processes.
- Understanding of recognised Data Governance frameworks (DAMA-DMBOK or similar).
- Experience working with Microsoft Power Platform and Dataverse.
- Strong stakeholder engagement across both business and technical teams.
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Desirable Experience
- Utilities, energy or other regulated industries.
- Charging, billing or financial data domains.
- Microsoft Purview.
- Azure Data Platform.
- Master Data Management (MDM).
- Large-scale transformation or re-platform programmes.
This role offers the opportunity to influence enterprise data governance on a high-profile transformation programme while working alongside experienced business and technology teams. If you have a strong background in data governance and enterprise data migration and are looking for your next contract opportunity, we'd like to hear from you.
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