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Department: Delivery
Location: Home based, UK (with occasional travel to our London office)
Reports to: Head of Delivery
Hours: 37.5 per week
Salary: Depending on experience
PLEASE NOTE: We do not currently have an active vacancy for this role. We are a fast-growing business and these roles come up often - we are therefore building a strong talent pool! If you are shortlisted, you will go through our interview process and successful candidates will be placed in our talent pool for consideration when a role becomes available.
Role Overview
This role is responsible for providing technical support and feedback to the Apprentices. The Data Mentor will ensure that teaching, learning, and assessment is of a gold standard and that retention, achievement, and grading outcomes are at or above national standards and learner progression is robustly monitored.
Key Responsibilities
- Support with eligibility professional discussions
- Formative and summative assessments against the Knowledge, Skills, and Behaviours of the Apprenticeship Standard
- Support learners with developing and producing a high-quality portfolio of projects
- Support learners to prepare for the Apprenticeship End Point Assessment
- Provide ad-hoc technical support and check-in sessions
- Attend weekly and ad-hoc 1:1 and group mentoring sessions
- Support with Line manager input and the final employer reference
- Prepare the learner to enter into Gateway
- Provide regular feedback and updates on learner progress to the Learner Success Team
- Support the Faculty team with content development and learner support tickets
- Provide general advice, guidance to all learners
- Act as a support point of contact for learners with portfolio queries
- To safeguard children and vulnerable adults from harm and to report concerns in accordance with the Cambridge Spark process
- To develop good relationships and encourage equality of opportunity between different groups and eliminate discrimination, harassment, and victimisation
- Attend the regular team meetings and provide updates as requested on learner progress
- To support with any ad-hoc duties or requests that may be reasonably required to successfully carry out the role or to support the business
Candidate Specification
Essential
- Relevant Technical Qualifications
- Relevant industry experience
- Experience of prioritising workload, working to strict deadlines, and following governing procedures and controls
- The ability to work independently and as part of a team
- Conscientious with excellent interpersonal skills
- Excellent verbal and written communication skills
- Ability to work under pressure
- Experience in a role of a similar nature within formal teaching or Apprenticeships
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Interview Process
- One way video interview (alternative options are available for candidates who require reasonable adjustments to the process - for example live video screening via Google Meets)
- Competency-based interview + role play - 1 hour
- Ways of Working/Meet the Team - 45 minutes
Company Benefits
- Pension with 4% matched contributions, opportunity to opt into salary sacrifice scheme
- 25 days holiday + Flexi bank holidays + 1 day off on your birthday
- A day for volunteering
- Enhanced Maternity and Paternity Leave
- Health & Wellbeing allowance of up to £30 per month
- Annual Summer and Xmas events
- Company socials including everything from Cambridge College formals, pub nights to team building events
- CPD Allowance alongside quarterly reflections to ring fence time for development and growth
- Private medical insurance and cash plan
- Holiday buy back scheme (up to 10 days p/a)
- Employee Assistance Programme with a dedicated company counsellor
Background to our Organisation
We are an education technology company that enables corporate and government organisations to achieve their business goals by educating their workforce with critical digital transformation skills to succeed in the AI era.
We deliver unique and innovative professional education that is accelerating the digital transformation of our clients, advancing the careers of their employees, helping people get into work, and closing the digital skills gap. We are in a sector that is crucial to the economy and workforce, with a lot of opportunity for change and innovation. We are at the cutting edge of teaching applied data and digital skills, with our unique patented learning platform EDUKATE.AI offering our clients and learners a unique learning experience. EDUKATE.AI was developed with support from Innovate UK and provides all of our learners with 24/7 immediate feedback on their work, helping accelerate the learning process and providing a sandbox environment to experiment on real-world datasets.
Since 2016, we have supported more than 15,000 learners across four continents with nearly 550,000 pieces of code submitted for feedback on EDUKATE.AI. We are trusted by some of the most recognisable brands in the world to educate their workforce, including Microsoft, the NHS, GSK, easyJet, the BBC, and John Lewis. Our focus on applied learning to create business impact sets us apart - individual learners have reported applying their skills at work to generate recorded value of up to £40m.
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Our Values
At the centre of the way we work together and inspire each other to achieve success are these core values:
Entrepreneurial
We take initiative and show entrepreneurial spirit which fuels innovation at Cambridge Spark. This includes identifying opportunities for improvement, taking ownership for implementing solutions effectively, and driving improvement by using proof of concepts to demonstrate the feasibility and value of their work.
Team Spirit
Everyone is part of building an open and transparent culture, communicating effectively to raise issues, discuss improvements, and share the evidence used to make decisions.
Customer-focused
Our customers are at the centre of everything we do, inspiring us to create great work. We strive to build friendly, professional, and lasting relationships with them to better understand and anticipate their needs.
Gold Standard
We are experts in our field and are constantly developing our technology and offering. We set the benchmark in our industry: both in what we offer customers and in how we deliver it.
Cambridge Spark is an Equal Opportunities Employer
Cambridge Spark is an Equal Opportunities Employer and prohibits discrimination and harassment of any kind. Cambridge Spark is committed to the principle of equal employment opportunities for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cambridge Spark are based on business needs, job requirements, and individual qualifications, without regard to race, colour or ethnicity, ability or disability, gender or gender reassignment, sexual orientation, marital status, religion, age, or any other status protected by the laws or regulations in the locations where we operate. Cambridge Spark will not tolerate discrimination or harassment based on any of these characteristics. Cambridge Spark encourages applicants of all ages.
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