Moat Homes
Data Protection Administrator
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Role Title: Data Protection Administrator
Hours: 35 hours per week, Monday–Friday
Salary: £29,940 - £37,425 per annum dependent on experience
Contract: Permanent
Location: Hybrid between our Mariner House, Dartford office and home
Interviews: 23rd /24th July
About the Role
At Moat, our people are central to delivering safe, high-quality homes and services that enable our customers to thrive. By supporting, developing and empowering our colleagues, we ensure they can provide the best possible service to the communities we serve.
We’re looking for a Data Protection Administrator to join our team and play a key role in delivering our data protection processes and supporting compliance across the organisation.
As a Data Protection Administrator, you’ll report into the Data Protection Lead and work closely with the Data Protection Coordinator, with a primary focus on managing Subject Access Requests (SARs). This will form the majority of your day-to-day work, including logging requests, gathering and reviewing information, applying redactions, and ensuring responses are accurate, compliant and delivered within statutory deadlines.
You’ll maintain clear audit trails and ensure all SAR activity is recorded accurately in line with data protection requirements. Alongside this, you’ll manage queries received from both customers and colleagues through the Data Protection inbox and internal ticketing systems, communicating directly to provide clear, accurate and empathetic responses on a range of data protection matters.
The role will involve supporting the management of data breaches by recording reports, tracking actions, supporting investigations, and helping to ensure lessons learned are embedded. You’ll maintain key registers and records, process CCTV requests, support Data Protection Impact Assessments (DPIAs), and contribute to wider compliance activities to help Moat meet its legal and regulatory obligations.
We’re looking for someone who has strong attention to detail, excellent organisational skills, and can manage competing priorities while handling sensitive information. You’ll be comfortable following established procedures, identifying potential risks or issues, and building positive working relationships with colleagues and customers.
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What We’re Looking For
We’re looking for a proactive and detail-oriented individual with experience working with personal data, casework, or compliance-related processes. You’ll have strong organisational skills, excellent attention to detail, and the ability to communicate clearly and professionally when dealing with sensitive information.
Essential
- Demonstrable experience working with data protection, information governance, or handling personal data in a regulated environment
- Practical experience supporting or processing Subject Rights Requests (e.g. DSARs) or handling structured casework involving sensitive personal data
- Experience applying confidentiality and data handling principles in day-to-day work
- Strong attention to detail with experience maintaining accurate records and audit trails
- Proven ability to manage multiple tasks and meet strict deadlines
- Good understanding of data protection principles (e.g. UK GDPR basics)
- Experience drafting clear, accurate written responses (e.g. customer responses, casework, or reports)
- Strong IT skills including Microsoft Office and experience using systems to manage casework or requests
- Ability to follow defined processes consistently and escalate issues appropriately
To read our full job description, including the entry requirements, please follow this link: data-protection-administrator-jd.pdf
About Us
Moat is a housing association in the South East of England, owning and managing over 20,000 homes across London, Kent, Essex, and Sussex. We're more than just a housing provider; we're a community focused organisation dedicated to creating positive change in the lives of our customers and the neighbourhoods we serve.
As one of the Homes England delivery partners, we develop around 600 new homes every year. Our team of over 450 passionate professionals are committed to providing high quality, affordable homes, and excellent services to our customers.
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Our Values
- Own it: We take responsibility for our actions and deliver on our promises.
- Better together: We believe in the power of collaboration to achieve greater outcomes.
- Lead by example: We set high standards and inspire others through our commitment to excellence.
- Be the change: We embrace innovation and proactively address challenges.
Why Join Moat?
As An Experienced Professional, You'll Have The Opportunity To
- Make a real impact in our communities.
- Work with a supportive and passionate team.
- Enjoy competitive salaries and generous leave.
- Benefit from numerous personal and professional development opportunities.
- Work in a hybrid way that allows you to work from our spacious Dartford office (or other regional offices including Maldon, Pollards Hill and Ashford) some days a week while also giving you the flexibility to work from home or another location that suits your needs.
Our commitment to creating a positive work environment has earned us recognition as one of 'The Sunday Times Best Places to Work' in 2025.
For more info, check out our employee benefits video here: Our employee benefits: what we can offer you
How To Apply
If you're excited about a new challenge and want to help us at Moat, we want to hear from you! Please visit our website to fill out the online application form by 11pm on Sunday 12 July 2026. If we’d like to invite you for an interview, we’ll reach out via email.
Please note we do not currently offer sponsorship for overseas Visa's.
It’s really important that you provide as much detail as possible in your application. We’re keen to understand your interest in the role and how you meet the requirements, so please make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team.
Join us at Moat and be part of a team that is shaping the future of housing and communities in the South East!
If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk
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