Medicines and Healthcare products Regulatory Agency
Data Protection Coordinator - £34,183 p.a. + benefits
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Canary Wharf, London
Job Summary
Data Protection Coordinator - £34,183 p.a. + benefits
We are currently looking for a Data Protection Coordinator to join our Digital and Technology group.
This is a full-time opportunity, on a permanent basis. The role will be based in 10 South Colonnade, Canary Wharf London, E14 4PU.
Government departments and agencies are working towards implementing a minimum 60% attendance in office sites.
We are currently implementing a flexible, hybrid way of working, with a minimum of 8 days per month working on site to enable the collaboration and contact with partners and stakeholders needed to deliver MHRA business. Attendance on site is driven by business needs so depending on the nature of the role, this can flex up to 12 days a month, with the remainder of time worked either remotely or in the office. Some roles will need to be on site more regularly. Please discuss this with the recruiting manager before accepting an appointment.
Job Description
Who are we?
The Medicines and Healthcare products Regulatory Agency enhance and improve the health of millions of people every day through the effective regulation of medicines and medical devices, underpinned by science and research.
The Digital and Technology Group (DTG) lies at the heart of the Agency and is responsible for delivering an optimised IT infrastructure and maximising the secure use of data to enable our scientists, inspectors, and the rest of the organisation to deliver world-class services which can improve outcomes for patients and the general public. The Group was essential in the race to approve COVID-19 vaccines in 2020 and in supporting the UK to set up its own medicines and devices approvals systems following our exit from the EU. The work we do matters!
Its centre of excellence is also responsible for delivering a broad portfolio of change initiatives, both to transform the Agency’s legacy technologies and to deliver innovative new solutions, designed around our customers’ needs. DTG works in a holistic way to combine digital and technology change, data and information management, project delivery, business process, product management and cultural change to maximise our impact and ensure sustainability.
We plan to be at the heart of one of the most digitally advanced medical regulators in the world and we need people who can help us deliver that ambition. DTG is a great place to build your career, and we are committed to enabling our people to do the best work of their lives.
The Knowledge and Information Management team within the Digital Enablement function is responsible for data protection as well as setting the MHRA’s standards and frameworks for our management and use of records and information.
What’s the role?
The Data Protection Coordinator will support the Data Protection Lead and the Knowledge and Information Management Team. The postholder will be responsible for a range of duties including managing a caseload of active data protection queries and requests for advice, managing and advising on Individual Rights Requests, and for completing personal data breach reviews and investigations. This role requires work in collaboration with operational colleagues in teams across the MHRA.
Key Responsibilities:
- Work with the Data Protection Lead to support other colleagues across the agency to understand the requirements of and to comply with data protection legislation. Deputise for the Data Protection Lead when necessary.
- Manage a caseload of active requests for advice and queries, individual information rights requests, including gathering of information, preparing responses, meeting relevant deadlines, reviewing and updating the live casework registers, and running monthly performance reports.
- Carry out data breach reviews and support with investigations as required.
- Deliver training and publicity to the agency, promoting confidentiality of personal and sensitive information in line with the MHRA policies and procedures and preparing SAR Coordinators for their role.
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Person specification
Who are we looking for?
Our Successful Candidate Will Demonstrate:
Behaviour Criteria:
- Communicating and Influencing (A, I) - this role requires interpersonal skills, including communicating technical information to a non-technical audience, and working across different teams to improve data protection awareness.
- Working Together (A, I) - in this role you will need to build and maintain a network of colleagues from different teams.
- Delivering at Pace (A, I) - this role requires ensuring timely quality deliverables, working flexibly with colleagues in other groups to ensure data protection compliance.
- Developing Self and Others (A) - you will need to be able to identify gaps in your skills and knowledge and consistently meet your development objectives. You should seek learning opportunities and listen to developmental feedback from your managers.
Experience Criteria:
- Minimum one year experience in using Microsoft 365 products (SharePoint, OneDrive, MS Office) (A)
Technical Criteria:
- Essential – HNC or equivalent in Data Protection (for example, Level 4 Data Protection and Information Governance Qualification) or Practitioner Certificate in Data Protection, good knowledge of UK GDPR (A)
- Desirable – degree in computer science, information technology or law (A)
If you would like to find out more about this fantastic opportunity, please read our Job Description and Person Specification!
Please note: The job description may not open in some internet browsers. Please use Chrome or Microsoft Edge. If you have any issue viewing the job description, please contact careers@mhra.gov.uk
Qualifications
HNC or equivalent in Data Protection (for example, Level 4 Data Protection and Information Governance Qualification) or Practitioner Certificate in Data Protection, good knowledge of UK GDPR.
Behaviours
We'll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Working Together
- Delivering at Pace
- Developing Self and Others
Benefits
Alongside your salary of £34,183, Medicines and Healthcare Products Regulatory Agency contributes £9,902 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).
- Annual Leave: 25 days annual leave on entry, rising by one day for each completed year of service to a maximum of 30 days and pro-rata for part-time staff. PLUS 8 bank holidays
- Privilege Leave: 1 day
- Hours of Work: 37 hours (net) per week for full time staff in all geographical locations, including London and pro rata for part-time staff
- Occupational Sick Pay (OSP): One month full pay/one month half pay on entry, rising by one month for each completed year of service to a maximum of five months full pay/five months half pay
- Mobility: Mobility clause in contracts allowing staff to be mobile across the Civil Service
- Civil Service Pension Scheme. Please see the link for further information http://www.civilservicepensionscheme.org.uk/ For enquiries relating to the Civil Service Pension Schemes please contact MyCSP's Pension Service Centre directly on 0300 123 6666
- Flexible working to ensure staff maintain a healthy work-life balance
- Interest free season ticket loan or bike loan
- Employee Assistance Services and access to the Civil Service Benevolent Fund
- Eligibility to join Motoring, Boundless by CSMA
- Variety of staff and Civil Service clubs
- On-going learning and development
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Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths and Experience.
We use the Civil Service Success Profiles to assess our candidates, find out more here.
- Online application form, including questions based on the Behaviour, Experience and Technical Success Profiles. Please ensure all application questions are completed in full; your application may not be considered if any responses are left blank. Our applications are CV blind, and our Hiring Managers will not be able to access your CV when reviewing your application.
- Interview, which can include questions based on the Behaviour, Experience, Technical and Strengths Success Profiles.
In the instance that we receive a high number of applications, we will hold an initial sift based on the lead criteria of Communicating and Influencing.
Applicants are assessed on whether they meet any mandatory requirements as well as the necessary skills and experience for the role. Applications are scored based on the competency-based answers provided- ensure you have read these thoroughly and allow sufficient time. You can view the competencies for this role in the job description.
If you require any disability related adjustments at any point during the process, please contact careers@mhra.gov.uk as soon as possible.
Closing date: 27th July 2026
Shortlisting date: from 30th July 2026
Interview date: from 7th August 2026
If you need assistance applying for this role or have any other questions, please contact careers@mhra.gov.uk
Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules. Further information on whether you are able to apply is available here.
Successful candidates must pass a disclosure and barring security check as well as animal rights and pro-life activism checks. People working with government assets must complete basic personnel security standard checks
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