Ofgem
Data Protection Monitoring & Compliance Analyst

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Data Protection Monitoring & Compliance Analyst
Data Protection Monitoring and Compliance Analyst
Successful candidates may be based in any of our office locations – Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow.
Job Summary
Across government, the effective protection of data is critical to:
- Maintaining public trust,
- Ensuring compliance with legislation, and
- Enabling the responsible use of digital technologies.
As organisations increasingly rely on data and digital platforms, robust data protection, monitoring, and compliance capabilities are essential for:
- Identifying risks,
- Managing incidents, and
- Supporting robust governance.
Ofgem plays a pivotal role in the UK’s energy system by:
- Protecting consumers,
- Enabling a secure, fair, and sustainable energy future, and
- Safeguarding information—fundamental to its mission.
Ofgem is on an ambitious transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, they are strengthening approaches to:
- Data protection,
- Security monitoring, and
- Compliance.
This includes enhancing capabilities for:
- Detecting and responding to data-related incidents,
- Supporting regulatory obligations, and
- Ensuring responsible data handling across the organisation.
As a Data Protection Monitoring and Compliance Analyst, you will:
- Play a critical role in supporting Ofgem’s data protection and security capabilities,
- Monitor and investigate data protection events,
- Contribute to governance processes, and
- Support incident management, Freedom of Information (FOI) requests, and e-discovery activities.
You will collaborate closely with cybersecurity, legal, and operational teams to:
- Identify risks,
- Manage incidents, and
- Ensure appropriate mitigation measures address vulnerabilities.
This hands-on role operates within a complex, regulated environment, requiring strong:
- **Analytical capability,
- Attention to detail, and
- Understanding of data protection principles.**
You will contribute to:
- Maintaining compliance while supporting continuous improvement in how Ofgem manages and protects information.
Job Description
Responsibilities
- Monitor and analyse data protection events and alerts, including:
- Identifying potential incidents,
- Ensuring appropriate investigations, and
- Coordinating escalation and response.
- Support data protection governance activities, such as:
- Reviewing Data Protection Impact Assessments (DPIAs), and
- Contributing to privacy risk assessments.
- Advise stakeholders on data protection risks, helping implement effective mitigation measures.
- Support incident management processes, including:
- Responding to alerts, and
- Maintaining scalable logs.
- Escalate issues according to defined procedures.
- Assist with Freedom of Information requests and e-discovery activities, ensuring compliance with GDPR and data protection considerations.
- Monitor the health and performance of security tools, including:
- Supporting basic troubleshooting, and
- Escalating unresolved issues.
- Contribute to assurance activities, supporting compliance with frameworks such as the Cyber Assessment Framework (CAF).
- Collaborate with multi-disciplinary stakeholders (legal, security, and delivery teams) to ensure proper handling of data protection matters.
- Enhance processes through:
- Analysis,
- Reporting, and
- Improvement of monitoring and response practices.
Requirements
We Are Looking For
A detail-oriented, analytical self-starter capable of operating within:
- A data protection and security environment.
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You will bring an understanding of data protection principles and the ability to:
- Monitor,
- Analyse, and
- Respond to incidents within a structured governance framework.
Verification sources recommend applicants with backgrounds in:
- **Data protection,
- Cybersecurity, or
- Compliance**.
Selected qualifications include:
- Demonstrable experience in:
- **Data protection incident management,
- Monitoring, or
- Compliance activities**.
- Knowledge of:
- GDPR and freedom of Information legislation.
- Experience with:
- **Monitoring tools,
- Security systems, or
- Data leak prevention technologies**.
- Skills in recognising risks and contributing to:
- Mitigation,
- Monitoring, and
- Governance processes.
- Strong communication abilities, allowing engagement with both technical and non-technical stakeholders.
A recognised certification—such as GDPR/Data Protection Foundation—is expected.
Additional benefits for relevant experience:
- Experience in security awareness training and providing education.
- Industry experience in regulated or government environments.
Opportunity Summary
- Contribute directly to Ofgem’s data protection and compliance priorities.
- Support the secure and responsible handling of sensitive information.
- Join a trusted and painstakingly goal-oriented organisation, tackling challenges in a fast-evolving digital landscape.
Person Specification
Essential Criteria
- Experience defining or implementing Data Protection Incident Management and Response policies, procedures, or systems (Lead Criteria).
- Proven experience with documented procedure guidelines for Incident Management and Investigation activities.
- Practical experience with Data Leak Prevention (DLP) tools.
- Proof of Security Operations knowledge.
- Regulatory expertise across:
- **Data Protection,
- Freedom of Information,
- Cybersecurity legislation**.
- Certification in Data Protection Foundation (GDPR).
Desirable Criteria
- Hands-on experience in delivering security education and awareness training.
Keys Behaviours
Assessed criteria during selection:
- Changing and Improving,
- Communicating and Influencing,
- Managing a Quality Service.
Technical Skills
- You will be asked to prepare a presentation. Expect full interview details upon receipt of the invitation.
Salary and Benefits
Remuneration
- Annual salary: £35,232
- Pension contribution:
- Ofgem contributes £10,206 to your membership of the Civil Service Defined Benefit Pension scheme.
- [Discover pension scheme benefits](opens in new window).
Benefits Package
- 30 days’ annual leave (after 2 years of service).
- Excellent training and development opportunities. Civil Service pension benefits, encompassing:
- Flexible plans and family support initiatives, linked to:
- Office environment:
- Clean, centrally-located spaces in Cardiff, Glasgow, and London.
- Hybrid working (currently 1 day/week in the office, subject to updates).
- Employee engagement initiatives:
- Focused engagement through networks and ambitious Net-Zero goals.
- Valuable rewards:
- Opportunities to drive a sustainable energy transition (targeting 2050 Net-Zero).
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Selection Process
Overview
- Uses Success Profiles technology, assessing Behaviours, Experience, and Technical skills.
- [Success Profiles](opens in new window).


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Application Process
- Submit:
- Personal details (confidential),
- Career background and qualifications.
- Craft a 1250-word personal statement, evidenced in:
- Clear fulfillment of essential and desirable criteria appearing in the role profile.
- Financial transparency note:
- May require initial sifting based only on the 'Lead Criteria' from essential requirements.
- Forensic warnings apply:
Knowledge misrepresentation or AI-adapted responses may lead to:
- Application withdrawal and
- For current employees: Potential disciplinary action.
Data Confidentiality Notice
- Confidentiality safeguard:
- Your information may be disclosed to:
- CIFAS, a *publisher committed to mitigating fraud and injustice.
- Within CIFAS’s scope:
- Investigations for flagrant instances, including:
- Dishonest conduct,
- Fraud, or
- Malfeasance.
- Investigations for flagrant instances, including:
- Risk of service denial or employment refusal may follow detection of malpractice.
- Your information may be disclosed to:
- Verify your identity by reviewing: CIFAS conditions on personal data use.
Civil Service Code and Codes of Conduct
- Employees uphold principles of:
- Honesty,
- Fairness, and
- Integrity.
- Mandatory declaration of conflicts-of-interest aligned with Ofgem’s policies.
Vetting and Security Requirements
- Must undergo criminal record checks.
- Mandatory requirement:
- Security checks (SC) approval (exact security level).
- See additional policies:
- [Security Vetting Charter](opens in new window)
- Personnel security standards, detailing baseline checks in [Civil Service](new window).
Nationality Policy
Eligible Groups
- This role is open to:
- UK nationals
- Republic of Ireland nationals
- Commonwealth citizens with unlimited right to work in the UK
- EU/swiss citizens under previous EU Settlement Scheme policies.
- Limited Leave to Remain/Indefinite Leave recipients who were eligible pre-2021 for UK/EU status.
- Turkish nationals through bilateral arrangements.
- For further legal details: [Civil Service Nationality Requirements](opens in new window).
Civil Service Commitments
Workforce Diversity And Inclusion
- Commitment to equal opportunities and endorsement of disability confidence schemes within selection processes.
- Disability-friendly Workplace Accommodations:
- Encouraged under our Civil Service Disability Confident Scheme (DCS).
- Candidate redeployment scheme assists civil servants facing redundancy.
Note: This Post is not governed by the Civil Service Commission.
Civil Service People Plan & Initiatives
- [Civil Service Inclusion Strategy Page](opens in new window).
- Great Place to Work program exclusively for Veterans( opens in new window).
- Access for candidates previous to imprisonment or external offenders.
Closing And Application
Once this vacancy closes:
- The advertised document will no longer publish; save for ambiguity revisitation.
Application Contacts
- Recruiter (name Amber Shankland):
- Address: amber.shankland@ofgem.gov.uk
- General queries directed to: - recruitment@ofgem.gov.uk
Legal Clarity
- Recruitment governed by Civil Service Commission’s Principles ONLY.
- If potential discrimination appears during application review, submit issues in: Civil Service Commission Complaints Form.
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