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Data Scientist
Data Scientist – Demand & Supply Forecasting
Location: London (hybrid working, 3 office days per week) Employment: Permanent, full-time Bonus: Annual Bonus
Company Overview
Think the The AA is just about roadside assistance? Think again.
For over a century, we’ve evolved and adapted. Today, as the nation’s leading motoring organisation, we offer a wide range of products and services—from roadside assistance and home/motor insurance to cutting-edge driving technologies. As we continue to expand, diversify, and modernise, joining us as a Data Scientist means you’ll play a critical role in shaping our future and being part of this dynamic journey.
Our Chief Operating Office (COO) team provides the stability and structure needed to support growth and innovation—we’re the drivers of change.
The Role: Turning Data Into Action
Data is one of The AA’s biggest opportunities, and we are investing heavily in AI, platforms, and tools to unlock its full potential. As a Data Scientist, you’ll help translate complex data into practical, operational solutions—enhancing demand forecasting, workforce efficiency, and better decision-making across our roadside operations.
This role is focused on demand and supply forecasting, leveraging machine learning to ensure the right patrol capabilities are in place at the right time and location. You’ll tackle real-world challenges such as:
- National workforce planning
- Resource optimisation
- Customer demand analysis
- Service-level improvements
- Operational performance enhancements
We’re looking for someone who thrives on solving real-world problems with data. Your expertise may stem from industries with large-scale, mobile, or nationally deployed workforces, such as logistics, delivery services, utilities, transport, airlines, emergency services, mobility, or roadside operations.
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Key Responsibilities
- Develop and deploy statistical models & machine learning solutions that support:
- Forecasting (demand, supply, workforce planning)
- Product development
- Value driver analysis
- Operational performance optimization
- Apply advanced techniques, including AI, LLM-enabled models, data mining, and algorithmic solutions, to complex business challenges
- Collaborate cross-functionally with data engineers, architects, and AI Centre of Excellence teams to embed scalable algorithms into AA platforms, products, and channels
- Analyse trends, evaluate scenarios, and assess risks, deriving actionable insights to improve business and customer outcomes
- Depending on data sources, ensuring quality, reliability, and alignment with data governance practices
- Communicate findings effectively through presentations, workshops, and stakeholder discussions, translating technical insights into clear, business-aligned recommendations
Requirements
Essential Criteria
We’re seeking a data-driven problem-solver with:
- Experience applying data science, machine learning, or advanced analytics to:
- Demand forecasting
- Supply forecasting
- Workforce planning
- Operational optimisation
- Strong proficiency in:
- Python, SQL, and statistical modelling
- Developing models that directly support business decision-making
- Hands-on experience working with complex operational data, particularly in domains such as:
- Mobile workforces
- Field operations
- Logistics, transport, or emergency services
- Ability to reframe ambiguous operational challenges into actionable analytical questions and deliver scalable model recommendations
- Strong communication skills—confidently explaining technical work to both technical and non-technical stakeholders
- Understanding of responsible data usage, data quality, and governance, including familiarity with:
- Databricks, Git, Jira, ML Ops, feature stores, or data pipelines (exposure beneficial)
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Benefits Package
We’re committed to recognising and rewarding our employees for their contributions. As a valued member of The AA, you’ll enjoy:
- 25 days annual leave + bank holidays + holiday buy
- Worksave pension scheme with up to 7% employer contribution
- Free AA breakdown membership from Day 1, plus 50% family/friend discounts
- Exclusive discounts on AA car & home insurance
- Employee discount scheme, including:
- Car salary sacrifice
- Healthcare, shopping, holiday discounts, and more
- Company-funded life assurance
- Diverse learning and development opportunities
- Dedicated Employee Assistance Programme (EAP)
- 24/7 remote GP service for you and your family
Why The AA?
We’re an equal-opportunities employer dedicated to:
- Diversity & inclusion—we welcome applications from everyone and actively seek people from diverse backgrounds.
- A culture where you belong—our five employee communities foster shared experiences, inclusive growth, and collaboration.
- Flexibility & leadership—we empower you to be your best, innovation-driven autonomy, and meaningful impact.
Join a company where your skills help millions every day—apply now and be part of The AA’s motoring revolution.
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