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Data Scientist
Data Scientist (CRM & Customer Behaviour Analysis)
Location: Hybrid (after 3 months) Company: EveryMatrix Eligibility: Global (attractive remuneration package)
EveryMatrix is seeking a highly skilled Data Scientist with expertise in CRM and customer behaviour analysis to join our CRM Data Science team.
About the Role
You will play a crucial role in analysing customer behaviour on our gambling platforms, providing data-driven insights and building predictive features to drive business strategies and enhance customer engagement.
This is an exciting opportunity to experientially shape a new real-time CRM platform, with a significant impact on product development and strategy execution.
Key Responsibilities
- Analyse large datasets to uncover patterns and insights in customer behaviour
- Develop predictive models to forecast customer activities and trends
- Collaborate with cross-functional teams to implement data-driven strategies
- Define and track key performance indicators (KPIs)
- Apply machine learning techniques to optimise:
- CRM strategies
- Automated campaign optimisation
- Communicate findings and recommendations to stakeholders clearly and concisely
Requirements
Essential Qualifications:
✅ Master’s or PhD in a quantitative field (statistics, computer science, economics, data science, or equivalent experience) ✅ Proven experience in:
- Large-scale data analysis and hypothesis testing
- Statistical analysis and predictive modelling ✅ Technical proficiency:
- Strong working knowledge of Python (pandas, scipy, numpy, scikit-learn) or R (tidyverse / data.table).
- Solid understanding of SQL. ✅ Strong problem-solving skills and attention to detail ✅ Excellent communication abilities to present complex insights to non-technical stakeholders ✅ Willingness to own analytics projects from conception to production and beyond
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Preferred & Differentiating Experience:
🔥 Experience in an analytics role within the gambling industry 🔥 Expertise in CRM data analysis and customer segmentation 🔥 Knowledge of tensorflow / pytorch 🔥 Data visualization proficiency:
- Google Looker and Google BigQuery 🔥 Experience in design and evaluation of A/B tests 🔥 Familiarity with Bayesian statistics, Bayesian programming (e.g., PyMC3) 🔥 Application of optimization theory or reinforcement learning on automated testing platforms
Projects You Might Work On
🔬 Predicting future expected & potential value of individual customers ⏳ Real-time churn risk prediction for custom workflows 🛋️ Developing predictive-driven multi-level customer segments
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Benefits & Perks
We offer a generous benefits package, including:
Financial & Wellbeing Support:
✅ Paid leave: 2 extra days added annually for the first five years ✅ Hybrid work model: Available after three months ✅ Monthly meal allowance ✅ Gym allowance ✅ Private healthcare coverage ✅ Two “Free Fridays” per year (one quarterly)
Learning & Development:
📚 Access to online learning platforms:
- Udemy for Business
- LinkedIn Learning ✅ Budget for external training and professional upskilling
Parental Support:
👶 Maternity leave: 52 weeks total, 21 weeks fully paid 👶 Paternity leave: 4 weeks + flexible remote option until child reaches 13 weeks
Why EveryMatrix?
At EveryMatrix, we’re proud of our ethical commitment to the industry: 🎲 First iGaming supplier to earn WLA Safer Gambling Certification (Sept 2023). 🤝 Member of:
✔ World Lottery Association (WLA) ✔ European Lotteries Association 🔌 Provides market-leading responsible gaming solutions while delivering innovative gaming platforms.
Join us to make data-driven decisions that shape the future of safer, smarter gambling! EveryMatrix values diversity, inclusion, and professional growth. Apply if you thrive in data-driven environments—we’re growing!
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