Manchester City Council
Data Support Officer
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Working hours: 35 hours per week
Contract type: Time limited for 12 months
Working style: Hybrid - Employees split their time between working remotely (e.g., from home) and working on-site (e.g., in an office).
Closing date: 11.59pm, 29 July 2026
Interview method: in person
Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position.
This Role Is Subject To
Legal right to Work: In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment.
DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for a Standard Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.
About the Role
This is a 12 month time-limited role within the Adult Social Care team in the Performance Research & Intelligence service. PRI’s core function is “to ensure decision makers in Manchester have the evidence and intelligence they need to shape strategic and operational thinking, and to demonstrate the impact those choices have on our priorities.” This role supports this function by ensuring the data we need for evidencing decisions are structured and accessible to a wide range of staff.
The PRI service delivery is set out across three thematic multidisciplinary teams (People, Place, Core). The role will be in the People team and will report to the Senior Data Officer.
You can expect to be involved and lead on projects that support our Mental Health Social Care teams to access and make best use of data that enables the team to understand and develop services to provide the best outcomes for our residents.
You Will
- Develop high-quality reports using products such as the SAP BusinessObjects product suite, Microsoft Fabric and Power BI
- Have good knowledge of Structured Query Language (SQL) to extract data from a Data Warehouse
- Present information that is organised and understandable so stakeholders can make operation and strategic decisions
- Interpret business requirements to produce a report or dataset within agreed deadlines and to agreed specifications
- Work closely with stakeholders and external partners to plan work and upgrades of a Data Warehouse
- Manage the data pipelines that extract data from source systems then transform and load into a Data Warehouse
- Manage the submission of statutory data returns to central government on behalf of Adult Social Care
- Configure databases to ensure the requirements and specifications of statutory returns are met
We Are Looking For
We are looking for a candidate with a range of skills and experience that balance the technical data skills required for the role with the communication and problem-solving skills of working in a busy data and insight team.
The type of skills and experience we are seeking are:
- Exceptional communication skills, written and verbal who can translate business requirements into the technical requirements that enable data to be extract and presented accurately and efficiently
- Highly motivated, enthusiastic and assertive, and able to demonstrate the Our Manchester behaviours in their approach to work
- Good ICT and data technical skills for working with data and data pipelines such as writing SQL queries, understanding data marts, and the organisation and formatting of data
- Experience of developing data, performance and dashboard reports in reporting software such as Business Objects, PowerBI, Tableau or similar
- The ability to nurture strong relationships with team members, stakeholders and external partners
- An interest in innovation and technology and willingness to learn and apply new skills within their role
- Able to demonstrate sound professional judgement and the ability to handle competing priorities whilst maintaining Data Protection and information security guidelines
- Experience of working with parts of the business that deliver services and understanding how they use data to support the delivery of their services.
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About Us
We’re the local council for one of the UK’s most vibrant and diverse cities.
Working for Manchester isn’t just a job - it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.
Our Manchester Is Our Vision For a Fairer, Greener, And Healthier City - a Vision Shaped By The People Of Manchester. It Guides Everything We Do At The Council And Is Brought To Life Through The Our Manchester Behaviours
- We take time to listen and understand
- We work together and trust each other
- We show that we value our differences and treat each other fairly
- We ‘own it’ and we’re not afraid to try new things
- We’re proud and passionate about Manchester
Benefits We Offer
- Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks during our annual leave purchase period.
- A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
- Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
- Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
- Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
- A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
- Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.
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Creating an Inclusive Team at Manchester City Council
At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.
Support During the Process
Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.
Guaranteed Assessment Scheme
Requirements
We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below:
- Members of the Armed Forces and veterans
- Are currently in care, or have previously been in care.
- If you consider yourself to be disabled or if you have a long-term condition
- Have you completed the GM Elevate (Leadership Development) Programme or any MCC positive action programmes?
When You Join Us
We’re a Disability Confident Employer, Offering
- A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
- Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
- A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.
For more information about the role or any adjustments, email jobs@manchester.gov.uk.
What We Will Need From You If You're Successful
In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.
Pre-Employment Checks
If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for, see the top of the advert for details.
These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.
Other Relevant Information
We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.
For more information about the role, please ensure that you read the role profile attached.
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