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LFC Foundation

Data Technician, Level 3 Apprenticeship

Colchester
Posted 3 days ago
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Data Technician, Level 3 Apprenticeship

About The Role

Do you want to make a difference, learn as you earn, gain a recognised qualification, and build a career in data and impact within a community-focused charity? At LFC Foundation, we are committed to introducing new talent into our teams and supporting people to develop the skills, confidence and experience they need to progress.

Apprenticeship Programme

This apprenticeship role will lead towards achievement of a Level 3 Data Technician apprenticeship. Training, support and development will be provided to help the apprentice progress towards competence across the required range of data activities. The apprenticeship will support you to:

  • Source, format, and present data securely in a way that is relevant for analysis;
  • Communicate outcomes appropriately;
  • Support analysis of structured and unstructured data;
  • Apply legal and ethical principles when handling data.

The apprentice will work in the Impact & Insights team, with exposure to programme delivery, fundraising, community engagement and operational colleagues to understand how data is collected, used and reported across the Foundation. The role will provide practical experience in monitoring, evaluation and learning, including:

  • Programme data collection,
  • Data quality checks,
  • Reporting,
  • Dashboards,
  • Case study evidence, and
  • Social impact insight.

Responsibilities

  • Undertake a learning and development programme leading to the Level 3 Data Technician apprenticeship as part of an 18-month fixed-term apprenticeship.
  • Proactively participate in your own development plan as agreed with the line manager, mentor, and apprenticeship training provider.
  • Assist with the day-to-day data and reporting requirements of the Impact & Insights team and wider LFC Foundation.
  • Support programme teams to collect, input, and maintain accurate monitoring data in line with agreed processes and minimum requirements.
  • Collect, compile, format, and cleanse data from:
    • Internal systems,
    • Surveys,
    • Spreadsheets,
    • Programme monitoring tools.
  • Support the production of clear:
    • Tables,
    • Charts,
    • Dashboards,
    • Written summaries,
    • Reports for:
      • Internal colleagues,
      • Funders,
      • Other stakeholders.
  • Help identify and escalate issues with:
    • Missing data,
    • Incomplete data,
    • Inconsistent data (to the Impact & Insights Manager or Coordinator).
  • Support the preparation and organisation of qualitative evidence, including:
    • Case studies,
    • Feedback forms,
    • Focus group notes,
    • Interview summaries.
  • Attend and contribute to:
    • Team meetings,
    • Training sessions,
    • Apprenticeship progress reviews.
  • Act as a role model for LFC Foundation values and professional standards.
  • Support your department manager with:
    • Delivery of departmental plans,
    • Impact reporting priorities,
    • Continuous improvement activity.
  • Support risk management by reporting or escalating any identified concerns including:
    • Data quality,
    • Safeguarding,
    • Confidentiality,
    • Compliance issues.
  • Be fully aware of and actively comply with LFC Foundation policies and procedures including but not limited to:
    • Data protection,
    • Safeguarding,
    • Health and safety,
    • Equality and diversity
    • Inclusion.
  • Perform other reasonable duties as directed by line management.
  • Demonstrate commitment to LFC Foundation’s mission, values, and community impact.
  • Commit to continual professional development and successful completion of the apprenticeship.
  • Maintain awareness of safeguarding issues when working with data relating to children, young people, and vulnerable adults.

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Requirements

Essential

Experience of using MS Office applications, including:

  • Excel,
  • Word,
  • PowerPoint,
  • Outlook.

Ability to:

  • Organise and prioritise multiple work demands logically.
  • Work flexibly to meet the needs of the team and organisation.

Strong:

  • Written and oral communication skills,
  • Clear and concise communication skills.

Good attention to detail and accuracy when:

  • Inputting,
  • Checking,
  • Presenting information.

Minimum of 5 GCSE passes, including:

  • GCSE English and
  • GCSE Mathematics
  • Or equivalent qualifications.

Ability to build effective working relationships with:

  • Internal and external stakeholders.

Interest in:

  • Data,
  • Research,
  • Evaluation,
  • Social impact,
  • Sport for development, or
  • Community programmes.

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Desirable

Ability to work under your own initiative and to understand when to:

  • Ask questions,
  • Seek clarification.

Good problem-solving skills, with an understanding of:

  • Escalating or seeking guidance where appropriate.

Able to analyse and compile data and information in a clear, accurate manner with attention to detail.

Experience of:

  • Using spreadsheets,
  • Managing databases,
  • Surveys,
  • Dashboards,
  • CRM systems.

Understanding of:

  • GDPR,
  • Confidentiality,
  • Safe handling of personal information.

Experience of working in:

  • Teams,
  • Independently to deliver against deadlines.

Knowledge of and understanding of:

  • LFC Foundation and its parent company, Liverpool Football Club.

Location & Working Hours

Based at two locations:

  • Head Office, Chapel Street, Liverpool.
  • Anfield Sports & Community Centre, Liverpool.

Fixed-term contract of 18 months involving:

  • 35 hours per week,
  • on 5 days from 7 days’ workflow, including weekly study days.

Benefits

LFC Foundation provides a competitive package, including:

  • Competitive salary
  • 25 days holiday (plus 8 bank holidays and the option to buy up to an additional 5 days)
  • Benefits kit, including:
    • Contributory pension scheme with up to 5.5% employer matching.
    • Life assurance cover.
    • Free financial guidance and mortgage advice.
    • Car salary sacrifice scheme for affordable driving.
    • Cycle to Work scheme.
    • Season ticket loans.
    • Exclusive shopping discounts and cashback with top retailers.
    • Will Writing service.
    • Employee Assistance Programme for confidential support.
    • Medicash Health Cash Plan.
    • Volunteering opportunities to give back to the community.
    • Special LFC perks: exclusive retail discounts, partner offers, free LFCTV GO access, and priority tickets for matches and events.

Liverpool FC is committed to equality, diversity, and inclusion and is proud to maintain the Premier League Equality Standard – Advanced Level. The club is a founding signatory of the Football Association’s Football Leadership Diversity Code.

This role is subject to a satisfactory enhanced DBS check.

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Skills

MS Office Applications
Data Collection
Data Analysis
Communication Skills
Attention To Detail
Problem Solving
Teamwork
Data Quality Checks
Reporting
Dashboards
Data Formatting
Stakeholder Engagement
GDPR Understanding
Monitoring
Evaluation
Social Impact

Location

Colchester, England, United Kingdom

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