• Manage Closed Won processing and order management, ensuring accuracy and timely execution in line with established processes
• Build standard quotes in CPQ and process Order Forms, ensuring accuracy, completeness, and compliance with pricing policies and approval requirements prior to deal closure
• Own and resolve Deal Desk cases focused on technical and process-related questions, including CPQ, quoting, and account maintenance inquiries
• Maintain accurate Salesforce account and order records throughout the deal lifecycle
• Monitor the Deal Desk queue and respond to Sales team requests within defined SLAs
• Coordinate with Senior Deal Desk team members on complex or escalated cases, flagging issues that require higher-level input
• Contribute to the continuous improvement of Deal Desk SOPs, internal documentation, and knowledge resources
• Support month-end and quarter-end close activities, ensuring all deals are processed accurately and on time

Practicals

• You'll report to: Senior Manager, Deal Strategy & Operations
• Team: Revenue Operations — Sales Operations
• Location: This role bridges the EMEA and AMER working days, and the willingness to work a split day is a firm, non-negotiable requirement. We welcome two profiles:
  • EMEA-based (Europe or Africa): the specific time zone matters less than the willingness to work from around midday through the evening on most days, covering the back half of the EMEA day into the start of the AMER day.
  • AMER-based (UTC−3, e.g. Argentina): willing to start early — around 07:00 local — to overlap the back half of the EMEA day and work through the AMER morning.

In both cases the balance shifts further toward AMER around End of Month and End of Quarter. Some flexibility can be discussed, but the split-day coverage itself is a firm condition of the role.

• Start date: As soon as possible

Application process

Roughly 6 hours across 3 weeks

• Interview with recruiter — 30 min
• Interview with Senior Manager, Deal Commercial Strategy and Operations — 45 min
• Interview with team member — 30 min
• (async) Deal Desk case study
• Case study presentation to Director, Pricing & GTM Finance and Senior Manager, Deal Commercial Strategy and Operations — 30 min
• Bar raiser interview — 30 min
• Prior employment verification check

Remote's Total Rewards philosophy

• Remote's Total Rewards philosophy is to ensure fair, unbiased compensation and fair equity pay along with competitive benefits in all locations in which we operate. We do not agree to or encourage cheap-labor practices and therefore we ensure to pay above in-location rates. We hope to inspire other companies to support global talent-hiring and bring local wealth to developing countries.

At first glance our salary bands seem quite wide - here is some context. At Remote we have international operations and a globally distributed workforce. We use geo ranges to consider geographic pay differentials as part of our global compensation strategy to remain competitive in various markets while we hiring globally.

Our salary ranges are determined by role, level and location, and our job titles may span more than one career level. The actual base pay for the successful candidate in this role is dependent upon many factors such as location, transferable or job-related skills, work experience, relevant training, business needs, and market demands. The base salary range may be subject to change.

At Remote, we foster internal mobility as a key element of our culture of employee growth and development, supported by a compensation philosophy that guarantees pay equity and fairness. Therefore, all compensation changes associated with an internal move will be reviewed by the Total Rewards & People Enablement team on a case by case basis.

The annual salary range for this full-time position is

$24,550—$55,300 USD

Benefits

Our full benefits & perks are explained in our handbook at remote.com/r/benefits. As a global company, each country works differently, but some benefits/perks are for all Remoters:

• work from anywhere
• flexible paid time off
• flexible working hours (we are async)
• 16 weeks paid parental leave
• mental health support services
• stock options
• learning budget
• home office budget & IT equipment
• budget for local in-person social events or co-working spaces

How You’ll Plan Your Day (and Life)

We work async at Remote which means you can plan your schedule around your life (and not around meetings). Read more at remote.com/async.

You will be empowered to take ownership and be proactive. When in doubt you will default to action instead of waiting. Your life-work balance is important and you will be encouraged to put yourself and your family first, and fit work around your needs.

If that sounds like something you want, apply now!

How To Apply

• Please fill out the form below and upload your CV with a PDF format.
• We kindly ask you to submit your application and CV in English, as this is the standardised language we use here at Remote.
• If you don’t have an up to date CV but you are still interested in talking to us, please feel free to add a copy of your LinkedIn profile instead.

Not only do we encourage folks from all ethnic groups, genders, sexuality, age, abilities, disability status and any other under-represented group to apply, but we prioritize a sense of belonging. We have 4 ERGs (Women, Disability, Queer, Minorities in Tech) who meet regularly with the People team. During your interviews and beyond, we ask & encourage anybody who needs an accommodation to request one from their recruiter.

We will ask you to voluntarily tell us your pronouns at interview stage, and you will have the option to answer our anonymous demographic questionnaire when you apply below. As an equal employment opportunity employer it’s important to us that our workforce reflects people of all backgrounds, identities, and experiences and this data will help us to stay accountable. We thank you for providing this data, if you chose to.

At Remote, we embrace AI as a valuable tool while prioritizing human creativity and authenticity. We look forward to meeting candidates who balance innovation