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Deal Desk Manager
Deal Desk Manager – Hiring at Sapiens
About the Role
Sapiens is hiring a Deal Desk Manager to help scale disciplined, efficient, and scalable deal governance across the business—a key part of our mission to scale our revenue engine effectively and sustainably.
Reporting to the Head of Revenue Operations, this senior commercial role supports the Sales organisation and works closely with Legal, ensuring complex deals are structured, reviewed, and escalated in line with commercial, pricing, contractual, and compliance standards.
You will drive high-value, non-standard, and strategically important deals, balancing revenue growth and risk management while aligning deals with margin protection and long-term customer value.
In collaboration with Pricing, Planning, Finance, and Sales Operations, you will optimise deal governance processes, tools, and enablement, fostering transparency, accountability, and scalability across the entire revenue lifecycle.
This is the perfect stepping-stone for an ambitious mid-career professional seeking to shape commercial processes, drive transformational change, and spell up into broader leadership opportunities. The role provides independent influence over stakeholder engagements, including support for junior team members.
Key Responsibilities
Deal Governance & Operational Execution
- Lead the day-to-day execution of deal governance, ensuring deals move smoothly through the sales process with proper review, documentation, and approvals.
- Serve as the central contact for non-standard and complex deals, providing clear commercial guidance to Sales and Leadership.
- Review deal structures in depth, assessing pricing, discounts, and non-price terms to ensure compliance with approved commercial policies and governance standards.
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Stakeholder Collaboration
- Work with Pricing, Finance, Account Planning, Sales Operations, and Legal to ensure opportunities meet minimum standards and account for revenue risk.
- Coordinate materials for C-suite and executive stakeholders, delivering data-driven, leadership-ready feedback for informed decision-making, including sign-off processes.
- Facilitate Deal Desk discussions and formal forums, articulating risks, trade-offs, and commercial implications to align commercial alignment strategies and business outcomes.
Process Improvement
- Identify recurring issues, policy gaps, or inefficiencies in new business processes, then champion improvements that enhance speed, accuracy, and standardization.
- Develop ** Clear and consistent Deal Desk reporting** to provide visibility on deal volumes, turnaround times, exceptions, and trends.
Team Development & Enablement
- Provide informal coaching and mentorship to junior team members, ensuring consistent application of governance standards across RevOps.
Experience & Skills Required
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Essential Criteria
- 7–10 years of experience in commercial governance, Deal Desk, revenue operations, or sales operations, with a track record of strategic influence (especially in enterprise SaaS and cloud-native revenue models).
- Proven ability to .navigate cross-functional challenges, collaborating with Sales, Pricing, Finance, and Legal—influencing decisions while maintaining objectivity and commercial excellence.
- Expertise in preparing leader-focused materials (via tools such as PowerPoint, Excel, Word, and Power BI for advanced reporting and analysis).
- Hands-on exposure to pricing models, discount structures, and contract terms with strong awareness of enterprise B2B SaaS transactions.
- Proven experience working in a born-in-the-cloud software company, with familiarity in cloud-based commercial models and SaaS deal frameworks.
Bonus Attributes (but not essential)
- Knowledge of enterprise deal tracking systems and Deal Board platforms.
- Experience advocating for commercial guardrails that balance risk mitigation and revenue growth.
About Sapiens
Sapiens maintains an inclusive, diverse, and equal opportunity workforce, valuing candidates from all backgrounds, identities, and perspectives.
For enquiries, email: Lisa.smith@sapiens.com
How to Apply
Please apply via our career portal or LinkedIn.
We look forward to furthering our mission—together!
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