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Deal Hub Associate
At Deal Hub, you’ll serve as the single point of contact for Sales, delivering timely, responsive, and high-quality feedback to streamline deal workflows and significantly reduce time and resources spent on deal development and closure.
About the Role
Deal Hub Associates partner closely with the Sales team to understand client requirements, evaluate requests against internal standards, and leverage best practices to maximise retention while driving business growth.
Key Responsibilities
You’ll take the lead on:
- Collaborating with Sales to align client needs with global best practices, ensuring consistent and impactful deal strategies
- Prioritising workflow and managing request volumes efficiently to maximise urgency and operational effectiveness
- Building trust-based relationships with Sales to accelerate adoption of best practices in support of Gartner’s mission-critical priorities
- Ensuring a single point of contact for Sales to minimise handoffs, reduce delays, and guarantee requests are delivered by agreed deadlines
- Maintaining a comprehensive audit trail of all requests, approvals, and resolutions in the CRM system
- Escalating complex or unresolved requests to domain experts or Deal Hub Leadership for specialised solutions
- Contributing to and refining the Deal Hub Playbook to ensure globally consistent processes and continuous improvement
Requirements & Qualifications
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- Degree or experience: Bachelor’s degree (or equivalent industry experience) preferred
- Experience: 2–3 years in a business environment; Sales Support, Contracting, or Sales experience is a plus
- Relationship-building: Strong ability to forge trust-based relationships with cross-functional teams in a multi-site, multicultural organisation
- Communication: Exceptional written and verbal skills, with demonstrated effectiveness in translating complex requests into clear, concise responses
- Active listening: Proven ability to understand and empathise with Sales’ priorities and needs
- CRM proficiency: Familiarity with Siebel, SFDC, or Sugar CRM is preferred
Who You Are
We’re looking for:
- High-potential performers who lead by influence rather than reliance on authority
- Self-starters who thrive in ambiguity, take ownership, and embrace continuous learning
- Collaborators with strong interpersonal skills and a track record of driving teamwork
- Problem-solvers who anticipate challenges, adapt, and deliver glean results
What We Offer
Beyond a transformational work environment, Gartner provides:
- A culture of innovation and bold thinking
- Unlimited growth—we work with you to shape your career trajectory
- Industry-leading training and development programmes
- Performance-based recognition and rewards
Plus, as part of a global team, you’ll contribute to shaping the future of AI-driven business transformation—helping the world’s enterprise leaders navigate the most critical challenges of their mission.
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About Gartner
For 45 years, Gartner has empowered the world’s most influential leaders by providing objective, expert guidance on business and technology strategy. Our 20,000 associates support 13,000+ clients worldwide, guiding them towards mission-critical objectives.
We seek curious, driven, and purposeful professionals who share our values:
- Integrity
- Collaboration
- Objective focus
- A no-limits mindset
Our work is substantive, meaningful, and impactful—because at Gartner, we do things differently to drive better results.
Why Join Gartner?
- Work on groundbreaking AI initiatives at the leading edge of innovation
- Redefine norms, challenge the status quo, and grow with a global leader in tech and business insights
- Park Avenue Experience: Lights on, spaces designed to inspire, and a culture of friendliness + ambition
The Policy
Gartner is committed to workplace equality and welcomes all qualified candidates. If you require accommodation during the application process, please contact Human Resources at:
- Phone: +1 (203) 964-0096
- Email: ApplicantAccommodations@gartner.com
Job Requisition ID: 111125
Ready to grow? Apply today. 🚀
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