Mobilize Financial Services
Dealer Account Manager
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Welcome to Mobilize Financial Services!
At Mobilize Financial Services, part of the Renault Group, we are a financial services provider focused on delivering customer-centric solutions that support our customers throughout their journey.
We offer a dynamic and collaborative environment where you can build a meaningful career. Driven by integrity, innovation, and teamwork, we are committed to delivering high-quality customer experiences while supporting the growth and development of our people.
With opportunities across IT, finance, marketing & digital innovation, and customer experience, this is your chance to be part of a global business where your development truly matters.
Learn more about us: [Mobilize Financial Services](Mobilize Financial Services)
About the Role
Reporting to the Head of Sales, the role holder contributes actively to the attainment of the MFS commercial & regulatory objectives and the Brand’s growth ambitions through the deployment of MFS’s commercial and oversight strategy within the dealer network and the active management of finance, services & retention performance.
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Responsibilities
- Achievement of commercial sales objectives including but not limited to unit volume, penetrations, and retention, whilst ensuring good customer outcomes
- Deploy and manage MFS dealer oversight framework within your territory
- Manage commercial dealer/group relationships, oversight & performance [at all levels] through physical/virtual meetings
- Manage internal stakeholder relationships
- Take the role of conduit between dealers and internal MFS departments
- Improve performance through delivering training and coaching whilst monitoring the completion of training standards via MFS learning management system
- Manage relationships with all OEM brand and third-party counterparts
- Support launch of all quarterly brand campaigns within dealer networks
- Field deployment of all dealer digital initiatives
- Ensure personal continuous development in all areas of the Account Manager role
- To comply with all regulatory obligations, company procedures, and standards
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Skills
- Ability to influence & coach
- Strong presentation skills
- Good communication skills
- Flexible & proactive approach to problem solving
- Prioritization & organizational skills
- Proactive & resilient attitude
- Strong interpersonal skills
- Team player with a collaborative approach
- Strong negotiation skills
Knowledge and Experience
- Previous motor finance industry experience
- Understanding of current regulatory landscape desirable
Location
Field-based Role (Northwest of England and Midlands)
What we offer
- 27 days annual leave + bank holidays
- Performance-based bonus
- ECOP & Loan Plan Scheme – up to 2 vehicles at any one time
- Flexible benefits including retail vouchers, private dental, and health screening
- Cycle to Work & Gym Flex schemes
- Preferential staff savings account
- Wellbeing support through OneHealth
- Employee Assistance Programme (EAP) offers confidential support for personal or work-related issues
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