Volvo Group
Dealerpoint Manager - London North
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Dealerpoint Manager – London North (Enfield)
Salary: Competitive + bonus + company car + BUPA
An exciting opportunity has arisen for an experienced Dealerpoint Manager to lead and develop the Volvo Trucks & Bus operation in Enfield.
About the Role
This is a key leadership role responsible for driving commercial performance, customer satisfaction, and operational excellence while representing one of the most respected brands in the commercial vehicle industry.
With full dealership P&L responsibility, you will:
- Lead and drive the day-to-day and strategic development of the dealer operation
- Ensure strong team engagement across technical and administrative staff
- Maintain Volvo’s high standards of customer service, aftermarket excellence, communications, and innovation
Essential Components for the Role
- Strong customer orientation and a focus on customer satisfaction
- People management, engagement, and leadership expertise
- Ability to manage a profitable business, maintain discipline, and sustain high performance
- Leadership in Volvo’s Lean for Retail initiatives, ensuring staff engagement and operational efficiency
- Customer partnership development — upholding and expanding ties with Volvo’s products and services
- Collaboration with regional support functions to optimise workshop planning, repair orders, and invoicing
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Key Responsibilities
- Oversee full P&L responsibility for the Volvo Trucks & Bus dealer operation
- Lead, motivate, and develop sales, service, and parts teams
- Drive profitability through effective cost control and revenue growth
- Ensure exceptional customer experience and long-term relationships
- Deliver Volvo’s brand standards in sales, aftersales, and facilities
- Monitor KPIs, budgets, and forecasts, implementing action plans as needed
- Maintain compliance with health, safety, and regulatory requirements
- Act as the primary liaison between the Dealerpoint and Volvo UK
- Ensure dealer compliance with Volvo Group’s health, safety, and environmental policies
About You
- Proven management experience in commercial vehicles, automotive, or dealer operations
- Strong leadership and people-management skills
- Commercially focused with a track record of performance improvement
- Highly customer-focused, with excellent communication skills
- Ability to work strategically while remaining hands-on
- Bold and decisive under pressure, with a focus on business performance and KPIs
- desirable: Knowledge of Volvo Trucks & Bus products or experience with comparable OEM brands
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What We Offer
- Competitive salary with performance-related bonus
- Company car or car allowance
- Contributory pension scheme
- Private healthcare (BUPA) and wellbeing programme
- 25 days’ annual leave (plus bank holidays)
- Leadership and professional development
- Career progression within one of the world’s leading commercial vehicle manufacturers
- Opportunity to lead a flagship Volvo Trucks dealerpoint serving North London and surrounding regions
Join Volvo Trucks
If you are passionate about leadership, customer satisfaction, and operational excellence, we’d love to hear from you.
Apply today and help shape the future of transport with Volvo Trucks.
Why Volvo Trucks?
We are committed to shaping the future of efficient, safe, and sustainable transport.
By joining Volvo Group, you will:
- Work alongside 100,000+ talents united by a culture of care, inclusiveness, and empowerment
- Innovate for people to make life easier, better, and safer
- Thrive in a collaborative, passion-driven environment
- Drive progress for customers, the industry, and society
Together, we move the world we want to live in.
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