General Pharmaceutical Council (GPhC)
Decision Writer
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Decision Writer – Team Support and Development (Regulatory Body)
Closing date: 12 July 2026 (11:59pm) Interview dates: 27–30 July 2026 (in person) Salary: £55,000–£60,000 per annum (plus benefits) Location: Canary Wharf, London (hybrid working, minimum 12 office days per quarter – reviewed January 2027) Hours: 35 hours/week (flexible 8:00am–7:00pm, Mon–Fri), part-time options available (minimum 21 hours)
About the Role
We are seeking a Decision Writer to join our team. In this critical and influential role, you will:
- Lead important decisions on whether cases should proceed to independent committee review or be resolved during investigations.
- Train, develop and mentor other decision-makers within the organisation.
- Act as an ambassador to professionals, employers, stakeholders and the public, promoting awareness of fitness-to-practise (FtP) processes and inspections.
The Decision Writer evaluates high-stakes FtP concerns (e.g., misconduct, health impairment, carpet accountancy) against regulatory thresholds and legal standards, ensuring adherence to judicial discipline and independent scrutiny.
Responsibilities
Core Duties
- Provide professional, proportionate and transparent decision-making on fitness-to-practise investigations, recommending resolutions or escalation to independent committees.
- Advise triage, casework, compliance, and administrative teams on best practice, ensuring equity, efficiency and consistency in case progression.
- Collaborate with the Legal Function to maintain quality assurance, governance and compliance.
- Lead and support the training and development of a small team of decision writers, ensuring they demonstrate a risk-based, evidence-driven approach.
- Manage stakeholder relationships (internal/external) to align decision-making with organisational objectives—balancing patient safety, public confidence and fair outcomes.
- Represent the organisation to external partners (e.g., NHS managers, employers) in discussions about investigations and outcomes.
- Review submissions with legal amendments, highlighting emerging themes or alignment (or not) with existing regulatory policy.
- Oversee documentary refreshes to reflect legacy cases, judgement summaries, and committee opinions.
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Additional Responsibilities
- Monitor pulled case strength, conducting quality assurance checks to ensure sound basis for decisions.
- Review ongoing cases to apply best practice guidance (including iterative learning).
- Support daily case resourcing coordination.
- Promote equality, diversity and inclusion (EDI) in all decision-making processes.
Critical Skills:
- Experience with legal public law, civil principles, and conγκ eosinemia präventive (proportionality) analysis.
- Knowledge of alternative dispute resolution (ADR) and small claims trackings.
- Familiarity with fitness to practise (FtP) investigations at national and regional levels.
- Ability to write lay summaries and understanding of judicial discipline principles.
Requirements
Essential:
- Experience analysing complex or high-volume information against strict criteria, delivering well-reasoned, transparent, proportionate conclusions.
- Confidence to make independent and fair decisions under pressure, with accountability for judgments.
- Proven mentoring and training ability in regulatory or compliance contexts.
- Strong stakeholder management and negotiation skills—fruitful dialogue with senior decision-makers, regulators and employers is requirement.
- Commitment to equality, diversity and inclusion (EDI), ensuring all decisions uphold the organisation’s values.
Desirable:
- Legal or regulatory experience, preferably within healthcare professions.
- Background in education/training or public-sector policy.
- Prior work in digital working environments or manually gathering digital evidence efficiently.
Key Skills
Test.extractable/matching skills:
- Working at height (beta decomposition)
- Procedural correspondence who compellingly tell their factual stories
- negotiate with professional idealists and use opponents points against them (but never using process to mask abuse).
- Deliver procedural skill mark and priority artifacts.
Expand further qualifications with organisational experience.
Benefits
Work-Life Balance & Development
- 30 days holiday (+ bank holidays) – purchase up to 5 extra days annually.
- Progressive career development opportunities, including internal progression pathways.
- Hybrid working policy (minimum 12 office days/quarter, expectations to evolve in 2027).
- Flexible working arrangements and the ability to arrange hours for maximum productivity.
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Financial Benefits
- Competitive pension scheme.
- Life assurance.
- Season ticket loan and bike loans.
Support Structures
- Commitment to promoting career breaks and sabbaticals.
- Careful support through Development’s Manager role.
Culture & Wellbeing
- Agency of Diversity and Inclusion (EDI), with facilitations for reasonable adjustments at every stage in interview-assessment processes.
About the GPhC
The General Pharmaceutical Council is the national pharmaceutical regulator (<n-7 base of registrants>), overseeing pharmacists, technicians and pharmacy services to safeguard and advance care.
Our Commitments:
- Standards excellence: We uphold high professional standards to protect public interests.
- Investor and ethical tenets: Public confidence, equality of outcome, and sustainable decisions.
- Transformative work-life balance: We meet community demands (critical large consultation base) through dynamic and inclusive approaches.
Committee Composition
- Fair Commissioner panellists, (jurisdictional regional practise panels) maintain transparent oversight.
- Ongoing training in investigating FtP allegations and applying disciplinary outcome adjunct aggregate trees—balancing fairness with truthful investigation.
Application Guidance
How to Apply:
Apply via the online application form, including a supporting statement detailing: ✔ How you meet each essential requirement. ✔ The sources of your motivation and application discovery (via the full job description posted on our website).
Note: Applications lacking the supporting statement will not proceed.
Inclusivity Notice:
- We are an equal opportunities employer and welcome candidates from all backgrounds.
- Disability Confident employers—request reasonable adjustments without qualms. Our recruitment process includes efforts to accommodate diverse needs.
Fitness-Related Checks:
- As part of pre-employment, DBS checks and FtP historical verification will be requisite.
For further career inquiries, contact identical sections on the GPhC relevant pages.
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