UK Ministry of Defence
Defence Children Services (DCS) House Matron, Queen Victoria School (QVS)
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Defence Children Services (DCS) House Matron, Queen Victoria School (QVS)
Matron (Live-in Position) - Queen Victoria School, Dunblane
About Queen Victoria School
Queen Victoria School (QVS) is a Ministry of Defence full-time boarding school within the Scottish Education System. We provide a caring but stretching learning environment, valued by our military families. Our core values are:
- Excellence
- Equality
- Integrity
- Nurture
- Positivity
QVS prides itself on ceremonial and holistic excellence.
Defence Children Services (DCS)
A subsidiary of Army Regional Command, DCS focuses on:
- Educating service children
- Supporting defence families
- Enhancing national security through sustainable personnel pipelines
As part of the MoD Civil Service workforce, QVS employees contribute to a diverse, inclusive environment with 7,000+ Civil Servants serving across 300+ locations globally.
Job Summary
This is a live-in position (37 hours/week) within the Scottish boarding residential team. The Matron will act as a parental figure, overseeing domestic, pastoral, and medical needs while ensuring a positive boarding experience.
The role supports the journeys of Defence families, aligning with national strategic goals.
Duties & Responsibilities
General Roles
- Act as a figure of reassurance and stability to pupils.
- Manage domestic operations, particularly housekeeping, laundry, clothing management, and hygiene standards.
- Supervise staff (Housekeeper) and appoint auxiliaries.
- Foster a secure, well-ordered environment for pupils, staff, and visitors.
- Support the House staff rota during evenings/weekends as part of Pastoral Boarding Duties.
Student Support
- Pastoral Care: Implement firm yet compassionate discipline; consult the Housemaster/mistress (HoM) on discretions.
- Health Liaison: Monitor pupil wellbeing; coordinate with School Nurse and Health/Wellbeing support.
- Supplies Needs: Assist the Housekeeper in providing essential supplies for student use.
- Personal Hygiene: Instruct and monitor students in maintaining cleanliness.
- Special Occasions: Organise or assist with events (e.g. birthdays, cultural celebrations).
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Effective Team Member
- Collaborate with the Residential Boarding team to cover pastoral duties.
- Promote healthy lifestyles and self-sufficiency among students.
Person Specification
Essential
- SSSC Registration: Valid or commitment to register as a Scottish Social Services Council adult worker and passing SVQ3 (SCQF Level 7) within SSSC timelines.
- Living Arrangements: Ability to reside in 1-bedroom flat within boarding premises.
- Interpersonal Skills: Equips to build rapport with students.
- Organisation: Exceptional organisation to handle complex schedules.
- Adaptability: High tolerance and patience to guide young people.
- Teamwork: Experienced working collaboratively.
Desirable
- UK Driving Licence (full, clean record).
- Pastoral Care Certification as a supplementary skill.
- Experience with teenagers/young adults.
- Prior exposure to boarding environments.
- Safeguarding knowledge and training.
Benefits
Financial
- Salary: £27,866 per annum.
- Civil Service Pension: Employer contributions of £8,072 annually towards Defined Benefit Scheme. Includes 28.97% employer contribution.
Retail & Professional Benefits
- Access to Discover My Benefits UK, offering discounts and loyalty schemes.
Occupational Perks
- Notable Allowances: Generous housing stipends, covering on-site live-in accommodation.
- Development: Professional continuing education opportunities.
- Employee Support:
- On-campus parking.
- Outstanding sports facilities (e.g. multi-gym).
- Wellbeing: Civil Service Employee Assistance Programme (EAP) assisting with mental health and lifestyle balance.
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Security & Legal Considerations
-
Eligibility:
- Must pass a DBS criminal record check.
- Effective 01/01/2021, visa sponsorship not offered.
-
CS Code/Commitments:
- Adhere to the Civil Service Code.
- Full security clearance (Baseline Personnel Security Standard) required.
Equal Opportunities Promise
The Civil Service is an Equal Opportunity Employer. We encourage applications from:
- Veterans (part of Great Place to Work for Veterans).
- Disability Support Scheme (DCS) pathways available.
- Redeployment opportunities for active MoD Civil Servants affected by organisational adjustments.
Common Issues Addressed
- Applications with AI-generated content will be rejected if plagiarised.
- Written guidance on ethical applications available via Civil Service Commission.
Support & Further Details
Applicant Contact Person
-
Jill Adams (Recruitment Liaison Manager)
- Email: jill.adams@modschools.org
- Telephone: +44 131 310 2973
-
Defence Recruiting: DBSCivPers-ResourcingTeam1@mod.gov.uk
Additional Information
For detailed technical enquiries or job requirements, the full job specifications are available in the attached documents. Save or print your copy for future reference.
Note: Recruitment policies are subject to open assessment review in view of evolving MoD pay and benefits revisions.
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