Chaucer Group
Delegated Authority Underwriting Manager
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Delegated Authority Underwriting Manager
Group Delegated Authority Centre of Excellence (DA CoE) Manager
About Chaucer
Chaucer is a leading insurance group at Lloyd’s, the world’s specialist insurance market. We help protect industries such as major airlines, energy companies, shipping groups, global manufacturers, and property groups from the risks they face.
Headquartered in London, with international hubs in Copenhagen, Dubai, Miami, Dublin, Singapore, Sydney, and Bermuda, we operate globally to serve our diverse client base.
For more information, visit www.chaucergroup.com.
Job Summary
Play a key role in the Delegated Authority Centre of Excellence (DA CoE) team, managing the Group’s Delegated Authority (DA) portfolio across all relationship types, including:
- MGAs (Managing General Agents)
- Binders
- Lineslips and consortiums
Key Responsibilities
Your role will focus on:
- Oversighting DA operations, compliance, administration, governance across the Group
- Supporting and driving the DA strategy in collaboration with DA Oversight and underwriting teams
- Membership on the DA Underwriting Committee (DAUC) and ownership of the DA ‘virtual’ P&L
- Building strong relationships with underwriters, Head of DA CoE, and Head of DA Oversight
Main Duties
Strategic Oversight & Development
- Design and implement an underwriting-focused DA framework across the Group
- Drive cross-selling of products via MGAs
- Shape the Group-wide DA strategy, align it across lines of business, and ensure continuous improvement
Operations & Performance Management
- Proactively support onboarding of new DA business, working with underwriters
- Monitor ‘best practices’ and compliance in DA underwriting
- Develop and maintain MI, data, and analysis ambitions for the DA portfolio
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Financial & P&L Responsibilities
- Implement and oversee ‘virtual’ P&Ls at Group, entity, and divisional levels
- Conduct mid-year assessments of MGA (and other placement methods) performance, compliance, and best practice
Committee & Committee Stewarding
- Lead the DA Underwriting Committee (DAUC) and its Working Group
- Coordinate recommendations from DAUC with underwriters, Governance Committee, and Senior Leadership
Regulatory & Broker Engagement
- Attend broker and client meetings to build and maintain strong relationships
- Collaborate with Pricing and Exposure Management teams to enhance aggregate monitoring
- Work with the Innovation team on MGAs and DA methods of placements
Training, Training & In Regulatory Matters
- Support and contribute to the DA training program
- Assist with Lloyd’s/PBO and Central Bank of Ireland (CBI) matters for active underwriters
- Develop internal training materials and attend external regulatory training
Regulatory Responsibilities
Compliance with all Group policies, procedures, and regulations:
- Lloyd’s Byelaws and Minimum Standards
- Financial Conduct Authority (FCA/KY)/PRA requirements (UK regulatory landscape)
- Central Bank of Ireland (Irish regulator) obligations
- Chaucer’s Product Governance processes (within the UCM framework)
Ensure the fair treatment of customers and good customer outcomes.
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Relevant Experience & Qualifications
✔ Insurance knowledge from a Lloyd’s, Syndicate, or MGA/Managing Agent context is essential ✔ Knowledge of Lloyd’s DA regulations, particularly binders and managing general agents ✔ Preference for experience *across multiple insurance lines of business ✔ ACII certification is highly desirable ✔ Familiarity with DCOM & ATLAS (industry systems used within Lloyd’s)
Key Personal & Technical Skills
Technical
- Strong Excel and PowerPoint competencies for presentations
- Analytical mindset with a strategic approach
- Ability to handle large-scale policy datasets and financial modelling
Soft Skills
- Excellent organizational and time-management skills
- Exceptional communication skills (built on-board all levels of the organization)
- Capable of working in a fast-paced and pressurized environment
Why Join Chaucer?
🌍 Global insurer with operations in Lloyd’s and company markets 📈 Strong financial growth with Gross Written Premiums climbing from $1.4bn (2019) to $3.5bn (2024) 🏢 Modern, proactive offices in London, Dublin, Copenhagen, Bermuda, Sydney, Miami, Dubai, and Singapore 🤝 Diverse and inclusive culture that prioritizes individuals and difference
Benefits Programme
✅ Flexible hybrid work model tailored to individual/team needs ✅ Comprehensive benefits, including non-contributory medical, life, and pension cover ✅ Flexible holiday policy supporting well-being and personal needs ✅ We value and support the mental and physical wellbeing of all team members
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