Markel
Delegated Credit Control Technician
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**Markel Delegated Credit Control Administrator}$
About the Role
Looking for a meaningful impact in insurance? We’re seeking an individual to support our credit control function, ensuring premiums are received promptly and in accordance with contractual terms, safeguarding expected income.
Join Markel, where your contributions help people build confidence to seize opportunities. Our global community thrives on pushing boundaries and supporting others’ growth—put your skills to work on something special.
The Opportunity
This Delegated Credit Control Administrator role sits within the Underwriting Support Services department. Ideal for those eager to gain experience in insurance credit control and delegated authority operations, regardless of prior industry experience—full training provided. Familiarity with London’s insurance market will be an advantage as the team evolves its processes for greater efficiency.
As the department evolves, your role will include:
- Growing your expertise alongside a team dedicated to refining processes.
- Contributing to team goals and operational success.
Key Responsibilities
Your work will focus on credit collection, reconciliation, and stakeholder collaboration:
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Premium collection support
- Liaise with brokers and coverholders to ensure timely premium payments.
- Document communications within core systems and maintain follow-up diaries.
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Bordereaux reconciliation & variance resolution
- Investigate differences between written vs signed financial records to identify outstanding declarations or data discrepancies.
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Underwriting support
- Collaborate with underwriting teams to resolve problem accounts.
- Participate in credit control meetings with brokers and coverholders.
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Admin & operational tasks
- Monitor and resolve udi series bureau signing rejections by coordinating with internal/external stakeholders.
- Reconcile and allocate direct settlements, ensuring correct processing of technical transactions in core systems.
- Prepare and submit LPANs (Link Payment Asferences)
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Performance & teamwork
- Work both independently and collaboratively to meet agreed performance targets and KPIs.
Requirements
Must-Haves
✔ Willingness to learn and develop in a credit control environment—no prior experience required (training provided). ✔ Effective communication and organizational skills to manage stakeholder interactions. ✔ Demonstrable numerical aptitude and analytical ability for data-driven responsibilities.
Nice to Have
🔹 Prior experience in credit control, finance, or account-related roles. 🔹 Familiarity with the London insurance market. 🔹 Understanding of delegated authority business (binders/lineslips/consortia). 🔹 Exposure to Lloyd’s premium processing, including EDI messaging, IMR, LPAN submissions (training available)
About Markel
Markel Group, a Fortune 500 company with over 60 global offices, unites insurance, reinsurance, specialist advisory, and investment operations. Our values drive a culture where: 👉 People matter | We thrive as a team. 👉 We strive for continuous improvement. 👉 We embrace the present while dreaming bigger.
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Why Choose Markel?
Competitive Benefits Package
💵 Great starting salary, plus annual bonus and strong benefits:
- 25 days’ annual leave + Bank Holidays (plus flexible buy/sell options).
- Excellent pension scheme, private medical and dental cover, life assurance, travel insurance, and income protection.
- Season ticket loan and more.
📚 Development & Growth Opportunities
- Comprehensive training and skill-building programs.
- Dedicated support for long-term career advancement.
We Welcome You
Markel is committed to diversity and inclusion. We celebrate candidates from all backgrounds, life experiences, and flexible working arrangements. As an equal-opportunity employer, we do not discriminate based on race, religion, gender, sexual orientation, age, veteran status, or disability.
If you require accommodations for the application process, contact Recruitment at rec@markel.com or call 0161 507 5827. We’re happy to provide materials in alternative formats.
Ready to make an impact? [Apply now] to join our global team—where every role plays a vital part.
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