The role will be the owner of the Key Performance Indicator (KPI) methodology which inputs into the Contracted Annual Performance Indicators (API). This ensures that all IMRWR partners operate to clear standards, predictable delivery disciplines and a single version of the truth.

The assurance activity is risk based, independent, transparent and aligned with Anglian Water’s wider governance expectations. When required the Delivery Assurance team may also be used in an NEC Supervisor capacity to support the NEC ECC PM in evaluating allowable costs and supporting any defects management.

Key Responsibilities

• Own the development of an Integrated Quality Assurance and Quality control system, establishing quality related records, databases and systems used across IMRWR are accurate, controlled and maintained.
• To work on the capture and development of key areas of the Governance & Controls Handbook, developing supporting how-to-guides, process maps and facilitate the induction of new staff into the Alliance.
• To assist process owners within the Alliance to develop, quality check, modify their process in liaison with the Head of IMR-WR.
• Work Collaboratively with Alliance Programme and Partner SLT’s to support quality management system updates.
• Lead the delivery of an IMR-WR assurance programme, ensuring independence and clear audit standards.
• Oversee internal audits completed by technical teams and ensure they align to the published assurance plan.
• Work with the Data & Systems Manager to continually improve the communication of quality performance and trends.
• Promote continuous improvement across compliance, assurance, document control and planning standards.

Key Skills & Behaviours

• Extensive experience in Quality management e.g. auditing, process development, quality improvement.
• Able to apply principles of ISO requirements to practical situations to develop or maintain compliance.
• Extensive experience in the utility sector (water, energy, nuclear) or major infrastructure, with experience in managing complex, long-term construction projects.
• Significant operational delivery experience in Water Recycling Networks.
• NEC Certification: NEC3 or NEC4 Project Manager Accreditation is generally considered essential or highly desirable for the role.
• Successful completion of recognised Lead Auditor course.
• Specialist with depth and/or breadth of knowledge in Quality Improvement or programme management.
• Strong organisational, prioritisation and time management skills.

Benefits

As a valued employee, you’ll be entitled to:

• Personal private health care
• 26 days annual leave – rising with length of service
• Flexible working
• Competitive pension scheme – Anglian Water double-matches your contributions up to 6%
• Bonus scheme
• Flexible benefits to support your wellbeing and lifestyle.

Inclusion at Anglian Water

Inclusion is for everyone and we are an equal opportunity employer, which means we’ll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and we’re committed to creating an environment where all our colleagues feel they belong.

Please Note

This opportunity is open to all internal candidates. However, in accordance with our redeployment process, priority will be given to colleagues whose roles are directly impacted and are at risk of redundancy. Applications from those not at risk of redundancy will only be considered if no suitable candidates from the affected group are successful.

If you feel you have what it takes to add value to the team, then please apply today.

Closing Date

20th July 2026

#loveeverydrop

We are committed to reflect the diversity of the communities we serve in both our workforce and our supply chain partners to help us to understand and meet the needs of our customers. We are passionate and dedicated to the learning and development of our people, making sure they have the right skills and knowledge to be successful and to help achieve their potential. We want to give everyone equal access to our recruitment process. If you have a disability or long-term condition, including neurodiversity and mental health conditions, we’ll support you throughout your application, and make any adjustments to make sure your disability or long-term condition is not a barrier to recruitment. If you need any support, please get reach out to our team resourcing@anglianwater.co.uk

How to Apply

To apply, you’ll need your up-to-date CV, we also recommend uploading a cover letter – tell us what has made you apply and what skills you can bring to the position. We will be in touch after your application has been reviewed, following the closing date.

If you are offered a job with us, you’ll be subject to the relevant employment checks for your role, which could include references, driving licence check, DBS Check as well as your right to work in the UK.

More information about how we look after and use your information can be found in our Privacy Notice.

Become a part of Anglian Water’s future and join us on our journey as we live through our values to build trust, do the right thing, and are always exploring, to bring environmental and social prosperity to the region.