Manpower UK
Delivery Consultant
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Delivery Consultant
Manpower is seeking a Delivery Consultant to join our onsite team, supporting a leading global consumer goods organisation within a fast-paced logistics environment. As Manpower's dedicated onsite representative, you will act as the key link between our client and contingent workforce, providing day-to-day operational support, driving workforce engagement, and ensuring fulfilment and service excellence. This is a standalone role suited to someone who thrives on building strong relationships, solving problems, and delivering an exceptional experience for both clients and associates.
Role Purpose
We're looking for a hands-on Delivery Consultant to provide daily onsite support, workforce engagement and fulfilment for a major national logistics client. You'll be the visible point of contact for both the client and the workforce, ensuring smooth day-to-day operations, strong communication and consistent delivery of KPIs and SLAs.
Our client is a FTSE-listed multinational consumer goods organisation with a strong presence across health, wellness, household, and personal care categories.
As the sole on-site representative, you will provide dedicated support to both the client and workers, overseeing workforce engagement, addressing queries, coordinating activities, and fostering a collaborative working environment.
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Key Responsibilities
Workforce Engagement & Onsite Support
- Be the primary onsite contact for associates, maintaining strong daily visibility.
- Build trusted relationships to support engagement, welfare and retention.
- Handle attendance issues, welfare concerns and ER matters (RTWIs, investigations, grievances).
- Promote a positive safety culture.
Fulfilment
- Deliver or support site inductions and onboarding.
- Work with the central recruitment team to maintain a strong, compliant talent pipeline.
- Identify and escalate issues affecting fulfilment (e.g., skill gaps, attendance patterns).
- Support monitoring of driver compliance (WTD, licence checks, shift patterns).
Client Engagement & Operational Support
- Maintain strong relationships with Managers and site leadership.
- Provide updates on workforce sentiment, risk areas and operational pressures.
- Escalate wellbeing and safety concerns.
- Contribute to continuous improvement and consistent service delivery.
Administration & Reporting
- Support payroll accuracy and timely submission.
- Maintain accurate workforce and ER records.
- Produce basic MI on attendance, performance and retention.
- Ensure compliance with client processes and safety standards.
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Skills & Experience
- Strong people skills with the ability to build rapport quickly.
- Confident handling sensitive conversations and resolving issues at pace.
- Highly organised with good attention to detail.
- Resilient, adaptable and effective in fast-paced operational environments.
- Experience in driving, logistics or industrial recruitment strongly desirable.
What's In It for You
- Salary up to £28,000 + quarterly bonuses
- 24 Day's holiday (rising to 27) + birthday off, plus option to buy more
- Private medical, dental and wellbeing benefits
- Pension with increasing contributions
- Early-finish Fridays, volunteering days & exclusive discounts
- Supportive, inclusive culture focused on development
About Manpower
Manpower is a global leader in contingent staffing and permanent recruitment, helping businesses stay agile in an ever-changing world. We’re proud to be recognised as one of the world’s most ethical companies for the 17th time—reinforcing our commitment to doing business the right way.
We foster a diverse, equitable, and inclusive workplace where everyone belongs. We welcome applications from all backgrounds.
Apply now and build a meaningful career with Manpower.
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