NTT DATA Europe & Latam
Delivery Director - Public Sector
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The team you'll be working with:
NTT DATA is seeking a Delivery Lead responsible for delivering a major workstream within a complex Central Government IT transformation programme.
- Accountable for high-risk, high-value digital/IT delivery
- Operates across the full product/service lifecycle
- Acts as an escalation point and leader within the delivery team
The role is fully accountable for end-to-end delivery of the workstream, plus financial performance, client satisfaction, and identification / development of future opportunities.
What you'll be doing:
Delivery Leadership
- Lead complex delivery, with accountability for governance, quality and financial outcomes.
- Work effectively as part of a supplier ecosystem, managing dependencies to enable successful delivery.
- Maintain a proactive, “no surprises” delivery culture with strong forecasting, risk management, and transparent stakeholder reporting.
Client and Executive Engagement
- Achieve high client satisfaction through consistent, high-quality delivery and collaborative ways of working.
- Act as a senior escalation point, resolving complex workstream-level commercial, operational, and delivery challenges.
Commercial and Financial Management
- Budgeting, forecasting and cost control for the workstream.
- Manage obligations within the contract.
- Support business development activity, including cost modelling, delivery assurance and mobilization.
Governance and Assurance
- Proactively manage risks, issues, dependencies, change control, quality, and configuration management.
- Ensure robust application of project governance, assurance, and reporting frameworks.
- Implement and monitor KPIs aligned to client outcomes and business objectives.
- Operate within Central Government processes including GDS Service Standards and Technical Code of Practice.
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Team Leadership
- Lead a major workstream with cross-disciplinary, distributed teams across internal service lines and partner ecosystems.
- Drive high-performance team culture through structured objective setting, feedback, development, and performance management.
- Secure and mobilise appropriate resources in collaboration with Practices and Service Lines.
- Foster continuous improvement, innovation, and knowledge sharing to deliver measurable benefits for clients and the business.
What experience you'll bring:
- Proven track record of leading complex Government sector programmes
- Led large-scale transformation and policy-driven digital services (tax, compliance)
- Demonstrated success managing distributed, multi-supplier, and client-side teams.
- Advanced stakeholder management, negotiation, and conflict resolution capabilities.
- Strong commercial acumen, including financial modelling, margin management, and experience across multiple contracting approaches.
- Deep understanding of UK Government procurement and governance frameworks.
- Practical experience with Agile, Scaled Agile, MSP, and hybrid delivery methodologies.
- Ability to manage ambiguity and risk with a forward-looking, solution-oriented mindset.
- Must be eligible to obtain UK Security Clearance (SC)
- Desirable – experience working on data migration programmes.
Who we are:
At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. Make this the place where you grow.
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What we'll offer you:
- We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing.
- Our Learning and Development team ensure that there are continuous growth and development opportunities for our people.
- We also offer the opportunity to have flexible work options.
- You can find more information about NTT DATA UK & Ireland here: https://uk.nttdata.com/
- We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.
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