Ocado Logistics
Delivery Driver - Leeds
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Delivery Driver - Leeds
Customer Service Team Member (Driver)
Join Ocado Logistics – Where There Are Bags of Possibilities!
It’s our mission to provide an outstanding customer experience. Our Customer Service Team Members play a vital role by delivering top-quality products on time and in an efficient manner—while genuinely enjoying the journey every step of the way.
About the Role
- Do you love being on the road and engaging with diverse people every week?
- Are you proud of delivering quality goods on time and putting smiles on thousands of faces?
- Do you want a job where our automated technology plans your route, pre-loads your van, and you enjoy your time in the vehicle, free from workplace radio disputes?
That’s what we’re looking for—and so much more! Ocado Logistics offers a dynamic role where your skills and enthusiasm will make a real customer-impacting difference.
Key Responsibilities
- Operate a company van safely, delivering grocery orders across your designated area.
- Work efficiently within tight schedules to ensure on-time, high-quality deliveries.
- Maintain excellent customer service, engaging positively with customers in person.
- Refurbish returned products and ensure vehicles meet our high standards.
- Uphold Ocado’s core values of teamwork, integrity, and going the extra mile.
Essential Requirements
Driving Licence & Experience
- Full and valid UK or EU driving licence.
- At least 12 months driving experience (cars or vans).
- No more than 6 penalty points on your license.
- No driving disqualifications in the past five years.
Personal Attributes
- Must be 18 years or over (minoring in alcohol handling responsibilities).
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Key Skills
Staying positive in all situations, strong communication skills, and the ability to adapt to varied schedules.
Note: While no prior experience is required, Ocado Logistics provides thorough training for those selected.
Our Policies on Work & Safety
Your well-being is our priority:
- Everyone’s shifts may vary, and evenings/weekends are part of the role (check below for a typical weeks structure).
- Speaking English confidently is essential.
- Working in teams encourages success with peer support and variety.
Competitive Pay & Benefits
We reward dedication with impressive benefits and premiums that enhance your hourly earnings to £13.41. Here’s the opportunity breakdown:
Hourly Pay Rates
| Rate Type | Pay Rate |
|---|---|
| Monday–Saturday (Basic) | £12.75 |
| Evening Premiums (6pm–Midnight) | £1.12 (17:00+) / £2.51 (Sunday evenings) |
| Sunday Day Premium | £1.28 |
| Overtime (Day Shift) | £15.94 |
| Overtime (Evening Shift) | £17.06 |
- Average hourly rate (including premiums): £13.41
- Sunday pay grows further with higher overnight rates.
- Paid breaks ensure you’re compensated for every minute on the clock.
Our Perks Shopping List
- Company pension: 7% matched contributions after just 3 months for new hires.
- Health & Wellbeing: Free virtual GP appointments for you + dependents.
- Discounts: Leveraged deals on high-street shopping, dining, and more.
- Personal Protections:
- Immediate life insurance once employed.
- 15% off your weekly Ocado.com shop.
- Progression Opportunties: Aspire to a career beyond driving with the support of an 87% internal promotion rate.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
The Application Process
- Apply online (no CV or interview stress – just you and our team).
- We’ll contact you directly to conduct an online licence check and Right to Work checks.
- Visit for a tour and discuss roles in a Q&A.
- Undergo a Disclosure Barring System (DBS) check.
- Tailored start date: Hire directly into the role.
We’re Disability Confident, and we welcome applications from all backgrounds. If you can meet the above criteria, we’d love to hear from you.
Contract Details
- Type: Permanent
- Hours: ~37.5 hours including all paid breaks.
- Flexibility:
- Shift duration: ~7 working hours + breaks throughout weekdays, split shifts possible (e.g., AM/PM scenarios).
- Starting times: Ranges from 05:30 to midnight.
- Access to your rota up to 13 weeks ahead for planning purposes.
- Lunar Pay Structure: Earn monthly over a 4-week period.
- Weekdays assignment: Your typical week may include any 5 days out of seven, varying by your area/fixed schedule requirements (absurdities are eliminated through individualised onboarding).
Why Ocado Logistics?
We offer more than just a job—we offer career growth, reassuring benefits, ethical employment policies, and a supportive community. Would transitioning into communications, logistics management or further training options excite you? 87% of our teams have done it already.
For more, explore at our website.
Don’t wait—start a job where you’ll be part of an ever-evolving team with lifelong support, and embarks on rewarding career journey. Apply now.
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