Ocado Logistics
Delivery Driver - Walthamstow
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Delivery Driver - Walthamstow
Customer Service Team Member – Delivery Driver
Love being on the move and interacting with people from all walks of life? Ocado Logistics needs trusted Team Members to deliver outstanding customer experiences.
About the Role
Our Customer Service Team Members are essential to ensuring quality goods arrive on time, making a positive difference every day. You’ll be out on the road, connecting with people in every community—and singing your soundtrack!
- We plan your routes in advance and pre-load your van so you never have to waste time switching stations or arguing over the radio!
- Deals are delivered across different schedules, including evenings and weekends, to meet customer needs at any time.
- Enjoy premium hourly pay averaging £14.38/hr (evening/weekend shifts with overtime)
Paid breaks mean you’re compensated for every minute at work—great value!
Key Perks
Ocado Logistics offers a comprehensive benefits package tailored to your lifestyle:
- Pension scheme (up to 7% matched contributions after 3 months)
- Digital wellbeing hub including virtual GP access for you and dependents
- Exclusive discounts on high-street shopping, entertainment, dining out
- Immediate life insurance
- 15% off your Ocado online grocery shop
- Voluntary extras like dental and travel insurance at discounted rates
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Growth Opportunities
- No prior experience needed—just a positive attitude; our training team will prepare you!
- Experience a progression pathway—87% of our salaried roles are filled internally!
Achieve success on the road, maintain flexibility to explore other paths within Ocado.
Key Responsibilities
- Delivering top-quality products on time in an efficient, customer-focused manner
- Operating as part of a team to resolve any challenges on the route
- Expert van-handling and professional interactions with customers
Requirements & Licensing
Legal & Safety:
You must hold a valid full UK or EU driving licence. Additional licencing requirements include:
- At least 12 months’ driving experience
- Maximum 6 penalty points on licencing records
- No disqualifications in the last 5 years
Suitability:
- Aged 18+ (due to alcohol product deliveries)
- Essential communication skills for customer-facing roles
Process & Structure
How to Apply:
- Submit an application—no CV required!
- Recruitment team conducts online licence & Right to Work checks
- Site tour and team Q&A opportunity
- Undergo DBS vetting
- Following checks, you’ll be offered the role
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Contract Details:
- Permanent position in a logistics/delivery hub with 40-hour schedules
- Paid breaks included. You may be required to work rotating shifts (5 days in 7).
Working Hours & Pay:
Contract operates pay every 4 weeks (lunarly) for clarity. Wage structures enable higher earnings with shift-based premiums:
Basic & Premium Rates (Monday to Saturday):
- Basic Rate: £13.78/hr
- Evening Premium (6pm+): +£1.12/hr
- Sunday Premium (Day): +£1.38/hr
- Sunday Premium (Evening): +£2.61/hr
Overtime:
- Monday to Saturday:
- Day Shift OT: £17.23/hr
- Evening Shift OT: £18.35/hr
Diversity & Equality
Ocado Logistics champions inclusivity, ensuring an environment where disabilities are accommodated with flexibility. We’re committed to equality of opportunity and welcome applicants from all backgrounds.
Apply today and be part of driving positive change!
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