LKQ Europe
Delivery Driver/Branch Assistant
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Delivery Driver/Branch Assistant
Delivery Driver/Branch Assistant
Job Overview
As a Delivery Driver/Branch Assistant, you play a vital role in the daily success of the branch. Whether supporting in the warehouse, on the retail counter, or making deliveries, your varied and essential work helps maintain high performance and ensures we consistently deliver on our Customer Promise.
What We Offer
- Competitive Salary – We regularly review our salaries to keep your earnings competitive
- Enhanced Annual Leave (Including Bank Holidays) – Enjoy a great work-life balance
- Exciting Career Growth – Unlock personal development and career opportunities across the UK & Europe
- Life Assurance – Providing financial security for you and your loved ones
- 24/7 Employee Assistance Programme – Confidential support for you and your family
- Exclusive Gym Discounts – Stay fit and healthy with reduced memberships at top health clubs
- Comprehensive Healthcare Perks – Access an online GP, hospital plan, and wellness benefits
- Cycle to Work Scheme – Save money while staying active with tax-free bike purchases
- Retail & Staff Discounts – Enjoy exclusive savings on popular brands and products
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Key Responsibilities
- Responsible for delivering a safety first culture with the customer at heart
- Balanced performance across key business metrics and KPI measures to meet business goals
- Ensuring branch operational efficiency with proper controls to support customer-first experiences
- Collaborating with the Fleet team while maintaining a customer-first attitude
- Leading colleagues to uphold a safety first culture at all times
- Improving returns, credits, and warranty processes for better customer experience and smoother retail support
- Supporting the retail counter to maintain branch retail standards and customer experience excellence
- Managing pick-to-manifest times for SLA compliance and delivering customer-first service
- Assisting with deliveries while creating a high-performance customer service foundation and meeting SLAs
- Ensuring the highest customer excellence through best-in-class service
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Skills and Experience
- Exceptional communication skills to build customer relationships
- Ability to use technology for fleet checks and uphold a zero-accident mentality with a safety first culture
- Strong focus, energy, and drive
- Good business acumen
- Commitment to delivering best-in-class service for customer experience excellence
- Flexibility to adapt to daily tasks supporting branch operations
Why Work for LKQ
- People First – We value our employees as much as our customers
- Work-Life Balance – Flexible working options to support your lifestyle
- Career Growth – Genuine progression opportunities in a thriving industry
- Passion for Excellence – Join a team dedicated to being the best in their field
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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