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Delivery Lead
Delivery Lead
Bupa Place, Salford Quays / Angel Court, London / Willow House, Staines / Kirkstall Forge, Leeds – hybrid working (1 day in the office)
- Type: 18-month fixed-term, Full Time (37.5 hours/week)
- Remuneration: £56,000
- Reporting to: UK Insurance Transformation leadership
About Bupa
We Make Health Happen.
At Bupa our purpose is to help people live longer, healthier, happier lives. As a Delivery Lead, your pivotal role will be to deliver complex business and technology change initiatives—driving customer outcomes and supporting our transformation.
You’ll work across UK Insurance Transformation, leading programmes, projects, and major workstreams from planning to delivery. You will bring together business and technical teams, leveraging Agile, Waterfall, or hybrid approaches to ensure effective, efficient transformation—with customers at the heart of every priority.
Key Responsibilities
- Lead strategic change initiatives & complex programmes, ensuring delivery of agreed outcomes, benefits, and milestones.
- Build and manage delivery plans, budgets, risk, dependencies, and governance across programme lifecycles.
- Align business, technology, and third-party teams to deliver successful change.
- Partner with senior stakeholders to shape solutions, problem-solve, and sustain delivery momentum.
- Act as a Scrum Master where required, fostering agile collaboration.
- Mitigate risks, escalate issues, and address blockers to maintain timelines.
- Drive continuous improvement, embedding effective ways of working and a strong delivery culture.
- Ensure all initiatives comply with Bupa’s governance, regulatory, and risk frameworks.
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##Essential Qualifications & Experience
- 5+ years leading business/technology change programmes with measurable business outcomes.
- Strong background in managing complex programme/project lifecycles across Agile, Waterfall, or hybrid methodologies.
- Expertise in planning risks, budgets, resources, and dependencies.
- Proven ability to influence and report to senior leadership and executives.
- Relevant experience in financial services, healthcare, or insurance (especially FCA-/CQC-regulated environments).
- Commercial acumen with a track record of value-led outcomes.
###Desirable (Plus Points)
- Prince2, MSP or Scrum experience.
- Background in healthcare insurance or related markets.
What We Value
- Strong leadership and collaboration to unify teams around a purpose.
- A customer-first mindset, balancing commercial goals with exceptional experiences.
- Adaptability, resilience, and a delivery-focused mindset.
- 姿通慧能 simple explanations across diverse audiences.
Key Benefits
###National Wellbeing Programme Through Viva, we enrich all aspects of life: mental/physical health, financial wellbeing, social engagement, and environmental sustainability.
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###Family & Flexibility
- 25 holiday days (boosting with tenure)—buying/selling hours possible.
- Support for family-friendly policies and flexible working.
###Health & Financial Security
- Comprehensive Bupa health insurance.
- Enhanced pension plan and life insurance.
###Lifestyle & Discounts
- Onsite gyms (or discounted access where facilities don’t exist).
- Exclusive perks and lifestyle discounts.
Why Bupa?
Mission-Driven team culture: At Bupa employees strife to create meaningful impact—our no-shareholder philosophy means customers and people are at our core. This commitment brings unity under our purpose to transform lives.
Diversity & Belonging: We invite all candidates—we empower our workforce to ‘Be you at Bupa’, ensuring our team reflects the communities we serve. We formally encourage applications from underrepresented backgrounds.
Disability Confident (Level 2): We guarantee fair consideration and reasonable adjustments to disability-inclusive apprentices who meet baseline skills. For adaptations to this content, email: careers@bupa.com
Job Type: Full Time Workstream: Strategy, Change & Transformation Main Base: Bupa Place, Salford Quays (hybrid-1 day office)
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