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Delivery Lead
Delivery Lead (Fixed Term) – 18 Months
Location: Hybrid (in-office 1 day/week at:
- Bupa Place, Salford Quays
- Angel Court, London
- Willow House, Staines
- Kirkstall Forge, Leeds)
Contract: Full-time (37.5 hours/week), Fixed Term (18 Months) Salary: £56,000
About the Role
"We make health happen."
At Bupa, our purpose is to help people live longer, healthier, happier lives. As a Delivery Lead, you will play a pivotal role in driving complex business and technology change initiatives, ensuring they deliver measurable value while supporting our transformation agenda.
Reporting into UK Insurance Transformation, you will lead programmes, projects, or major workstreams from planning through to delivery, uniting business and technical teams to achieve success. Whether working under Agile, Waterfall, or a hybrid approach, you will inspire a culture where customers are at the centre of every decision, ensuring change is implemented effectively, efficiently, and sustainably.
Key Responsibilities
- Lead the delivery of strategic change initiatives, ensuring agreed outcomes, benefits, and milestones are met on time and within scope.
- Develop and manage delivery plans, budgets, risks, dependencies, and governance throughout the project lifecycle.
- Collaborate with business, technical, and third-party teams to drive successful transformation projects.
- Partner with senior stakeholders to shape solutions, navigate challenges, and maintain momentum in delivery.
- Lead teams using Agile frameworks (including acting as a Scrum Master as needed).
- Identify and resolve risks, issues, and bottlenecks, ensuring proactive escalation where necessary.
- Embed continuous improvement, fostering a strong delivery culture aligned with Bupa’s governance, regulatory, and risk frameworks.
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Key Skills & Experience
Essential
✔ 5+ years of experience in programme/project/change delivery, with proven measurable outcomes. ✔ Expertise managing complex delivery plans, budgets, resources, risks, and dependencies across Agile, Waterfall, or hybrid methodologies. ✔ Strong stakeholder management, including experience influencing and reporting to senior leaders and executive stakeholders. ✔ Business acumen with a track record of driving value-led outcomes. ✔ Leadership experience enabling cross-functional and matrix teams to achieve ambitious targets. ✔ Problem-solving and decision-making skills, with resilience under pressure. ✔ Experience with risk, benefits, and resource planning in regulated environments. ✔ Familiarity with financial services, healthcare, insurance, or similar industries. ✔ FCA and/or CQC compliance experience (a must in a regulated sector).
Desirable
🔹 Knowledge of Prince2, MSP, or Scrum Agile frameworks. 🔹 Industry experience in healthcare insurance or health-related sectors. 🔹 Exposure to governance methodologies in regulated markets.
What We’re Looking For
A forward-thinking leader who thrives in dynamic environments and sets high standards in change delivery. We seek someone with:
- Exceptional leadership—capable of uniting teams around a common goal.
- Adaptability—resilient and delivery-focused, thriving in evolving contexts.
- Clear communication—ability to distil complexity for diverse audiences.
- Collaborative mindset, motivated by driving meaningful change.
- Customer-obsessed mindset—balancing commercial success with exceptional customer experiences.
Why Work With Us
At Bupa, we build a culture that makes health happen—and empowers our people to live and work authentically.
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Our Benefits
- 25 days’ holiday (+ affordable buy/sell option).
- Bupa health insurance as a tax-free benefit.
- Cash bonus scheme for career growth.
- Onsite gyms (or discounts in locations without one).
- Controlled life insurance coverage.
- Flexible working models, including furlough protection where applicable.
- Global wellbeing programme (Viva), covering:
- Mental & physical health
- Financial & social wellbeing
- Environmental sustainability
- Generous pension scheme with lifetime protection.
- Exclusive discounts for business partners & discounts.
Our Culture
Bupa is more than a business—we’re a purpose-led community. As a shareholder-owned company, our focus is exclusively on our people and customers. Together, we strive to: ✖ Innovate boldly, championing new ways to solve challenges. ✖ Collaborate, empowered to challenge ideas and contribute meaningfully. ✖ Foster genuine respect, celebrating diversity and individual strengths.
The Bupa Promise
"Be you at Bupa. Bring your full self to work—every person makes a difference."
We’re Bupa, and we’re proud to be Level 2 Disability Confident Employers. If you’re a disabled applicant meeting the criteria, we’ll ensure fair, adjustment-friendly interviews. For alternative format requests:
📧 email: careers@bupa.com
Let’s Make Health Happen Together
Job Area: [Strategy, Change & Digital Transformation]
We’re a team of over 80,000 strong, united by the belief that everyone deserves to live well. Join us and be part of a history-nurturing legacy—where your passion for progress matters.
Last Steps
🔹 Want to deliver change that leaves a legacy? Apply now and be part of a movement making life better, one healthier life at a time.
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