Government Commercial Agency
Delivery Manager
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Delivery Manager
Delivery Manager
Band: Band 4 Salary: £48,027–£53,310 Location: Liverpool, Norwich, Newport and Birmingham Contract Type: Permanent Hours: Full-time / Compressed Closing Date: 26-07-2024 Interview Date(s): 29, 30, 31 July (subject to change)
About the Organisation: Insight into GCA
Watch our webinar here for valuable insights into GCA and our recruitment processes.
Job Overview
Join GCA in leading multidisciplinary teams to deliver vital public services. As a Delivery Manager, you will drive agile improvements, ensure value for money, and achieve national priorities for better citizen outcomes.
If you excel at empowering teams and turning strategy into results, GCA offers the opportunity to provide lasting value through every milestone and decision.
Roles and Responsibilities
As a Delivery Manager, you will be responsible for the successful rollout of high-priority services and products across GCA. This includes:
- Supporting or leading the delivery of digital products and services from discovery through deployment and continuous improvement.
- Ensuring delivery activities align with organisational standards, governance processes, and delivery frameworks (both Waterfall and Agile required).
- Facilitating delivery across one or more product teams, managing priorities, timelines, dependencies, and promoting Agile ways of working (e.g., Scrum, Kanban, hybrid approaches).
- Building effective working relationships with:
- Product Owners
- Technical teams
- Business stakeholders
- Third-party suppliers
- Providing regular progress updates, escalating risks, issues, and dependencies where appropriate.
- Supporting governance and assurance activities by maintaining:
- Delivery documentation (planning, status reports, RAID logs)
- Delivery metrics (e.g., velocity, sprint progress)
- Facilitating Agile ceremonies to maintain team effectiveness, including:
- Sprint planning
- Daily stand-ups
- Retrospectives
- Reviews
- Backlog refinement sessions
- Ensuring stakeholders receive timely, accurate information on:
- Delivery progress
- Risks
- Dependencies
- Key decisions
- Collaborating with:
- Product Managers
- Designers
- Business Analysts
- Developers
- Testers to ensure priorities remain aligned with user needs and business objectives.
- Driving team focus on delivering value, removing impediments, and supporting successful product and service delivery.
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Essential Criteria
(Assessed at application stage):
- A comprehensive grasp of Agile delivery methodologies and governance, with the ability to tailor frameworks to an organisation’s specific needs.
- Active engagement with delivery management or Agile professional networks to exchange expertise and promote best practices.
- A solid command of contemporary digital delivery techniques, including:
- Iterative value creation
- Continuous Integration / Continuous Deployment (CI/CD) pipelines
- Exceptional stakeholder management and communication skills, capable of unifying diverse perspectives to drive collective goals.
Desirable Criteria
(Assessed at sift stage, if necessary):
- PSM1 accreditation (or equivalent)
- PRINCE2 Practitioner accreditation
Interview: Expected Behavioural and Technical Assessment
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Success Profiles (Assessed at Interview)
Behaviours:
- Delivering at Pace
- Communicating and Influencing
- Making Effective Decisions
Technical Skills:
- Agile and Lean Practices (assessed via a presentation)
- Delivery planning and risk management (Lead success profile)
For more details, see the Civil Service Success Profiles Framework.
Benefits & Rewards
- Competitive salary (as stated)
- Generous pension scheme
- Discretionary non-contractual performance-related bonus
- Hybrid working (home/office flexible)
- Flexi-time scheme (available for grades B1–B6)
- 25+ days leave (up to 30 days, excluding bank holidays)
- Rewarding work with impact on public services
About GCA
GCA, part of the Department for Transport Civil Service, has a commitment to flexible, outcome-driven working.
Smarter Working Model
- ** minimum 26 days per quarter ** in office (approx. 2 days/week, pro-rata).
- Flexible remainder (home/office/remote for business needs).
Inclusivity & Accessibility
We support diversity and accessibility – if you require reasonable adjustments, please contact: recruitment@gca.gov.uk.
Fair and Fairer Interview Process
A reserve list may be held for 12 months to fill future roles. If unsuccessful and close to benchmark, you may be offered a role at a lower pay band within the same family.
Note: All examples in your application must be truthful, factually accurate, and your own experience – plagiarism or AI-generated content will result in application withdrawal.
For more details, visit the Civil Service People Plan and Civil Service D&I Strategy.
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