UNICEF UK
Delivery Manager (Online Products)
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Delivery Manager (Online Platforms)
Location: UK (remote/office – to be confirmed)
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
About the Role
The UK Committee for UNICEF (UNICEF UK) is seeking a Delivery Manager to work on a 6-month contract, supporting Product Managers and multidisciplinary teams in ensuring the effective delivery of our online digital products.
You will bring clarity to priorities, manage dependencies, and improve delivery processes to help achieve successful digital outcomes.
Roles as key points of responsibility include:
Oversight of Delivery Processes
- Own and continuously improve the delivery flow for UNICEF UK’s online products
- Establish effective approaches to backlog and workflow management
- Lead process improvements in agile delivery
Cross-Team & Stakeholder Coordination
- Act as the central coordination point across Web, Digital, Marketing, Product, and external partners
- Manage dependencies, risks, blockers, and UAT readiness ensuring smooth sign-off processes
- Provide clear visibility of:
- Delivery progress
- Priorities
- Capacity
- Trade-offs
Collaboration & Continuous Improvement
- Guide teams to optimise delivery processes and ceremonies for maximum efficiency and collaboration
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Responsibilities
- Work closely with Product Managers and multidisciplinary teams to clarify priorities, resolve blockers and optimise delivery flow for online products
- Establish and improve workflows, including approaches to backlogs and prioritisation
- Provide clear visibility of progress, priorities, dependencies, risks, and trade-offs across teams
- Act as the central coordinating hub across Web, Digital, Marketing, and Product teams, liaising with external partners as needed
- Monitor and mitigate risks, across both technical and non-technical aspects of delivery
- Coordinate User Acceptance Testing (UAT) readiness and ensure smoother sign-off processes
- Drive continuous improvements in agile methodologies and team collaboration
- Ensure alignment between resource allocation and priorities
Requirements
We are looking for someone with:
Key Experience & Skills
- Significant experience delivering complex projects or programmes in a digital, technology, or product-led environment
- Proven ability to work closely with Product Managers and multidisciplinary teams
- Strong stakeholder management, planning, and organisational skills
- Ability to balance competing priorities, manage dependencies, and communicate effectively with both technical and non-technical audiences
- Experience with agile delivery methodologies and continuous improvement
- Proficiency in coordinating cross-functional teams to drive successful outcomes
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Preferred Qualities
- Passionate about enabling teams to perform at their best while making a significant positive impact
- Same mindset aligned with UNICEF’s mission to improve outcomes for children
Why Join?
You’ll be part of a global organisation with a transformational mandate, helping to create a world where every child thrives. Your work directly supports marginalised and vulnerable children, bringing real-world impact through public health, education, and policy-driven change.
You’ll have the opportunity to Grow and Develop with an employer recognised for diversity and inclusion initiatives.
Next Steps
If you are passionate about enabling teams to achieve their best work and want to use your skills to help deliver better outcomes for children, we’d love to hear from you.
UNICEF is committed to diversity and inclusion. We encourage all qualified candidates to apply, regardless of their background. UNICEF values flexibility, respect, trust, and empowerment in building an open culture to ensure all team members feel they belong. We pay competitively and are a proud member of the ‘Disability Confident’ organisation, recognising the important contribution disabled people bring to our workforce.
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