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Delivery Solutions Engineer
Global-e (Nasdaq: GLBE) is the world’s leading platform to enable and accelerate global, direct-to-consumer cross-border e-commerce growth. The chosen partner of hundreds of retailers and brands across North America, Europe, the Middle East and Asia, Global-e makes selling internationally as simple as selling domestically. With Global-e, retailers and brands can increase international traffic conversion and grow sales by offering customers in over 200 destinations worldwide a seamless, localised shopping experience. We’re looking for a Technical Solutions Engineer to lead discussions with clients, design integration scopes, and ensure smooth implementation of our platform. This role combines post-sales technical consulting, hands-on integration work, and cross-functional collaboration with Product, R&D, Sales, and Customer Success teams. Responsibilities Lead technical discovery and integration discussions with new and existing clients. Explain solution capabilities and recommend best practice integration approaches. Demonstrate demos and training sessions. Own the integration lifecycle: technical scoping, data flow definition, API setup, configuration, troubleshooting, and delivery. Work with Development teams to address client-specific requirements and resolve issues. Provide ongoing technical guidance to internal and externals stakeholders. Act as a product expert and share client feedback with Product/R&D.
Requirements 3+ years in solutions engineering, system engineering, or system integration (SaaS/web). Strong knowledge of REST APIs, JSON, HTTP, and relational databases (SQL). Understanding complex system architectures and data flow. Experience in debugging, troubleshooting, and analysing logs. Familiarity with HTML/CSS; JavaScript preferred; PHP/.NET a plus. Experience with eCommerce platforms (e.g., Shopify, Magento, SFCC) is an advantage. Excellent communication skills; able to explain complex concepts to varied audiences. Experience working with distributed teams; ability to manage multiple projects.
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