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Democratic Services Officer

Stratford-upon-Avon
£29k – £31.1k/yr
Posted 9 days ago
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Democratic Services Officer

Location Stratford-upon-Avon Town Council


Salary £29,064 to £31,022 per annum (on the Stratford-upon-Avon Town Council (SCTP 13:17) pay scale)

Contract Permanent, 37 hours per week

  • Some occasional weekends and evening meetings (with overtime paid)
  • The role can be filled on a full-time or part-time basis
  • For part-time applicants, working hours will be approximately 15–22 hours per week
  • Applicants can indicate their preferred hours and days of work, subject to operational requirements

About the Role

This position, in partnership with CHRG&S, aims to recruit a Democratic Services Officer to support Stratford-upon-Avon Town Council in delivering its democratic, civic, and governance functions. The role involves:

  • Professional and transparent delivery of meetings, decisions, and civic activities in compliance with statutory requirements
  • Committee administration, governance support, and civic protocol
  • Mayoral support, with full responsibility transferring from other duties in 2027
  • Contribution to major civic events
  • Supporting councillors, residents, and partners across Stratford-upon-Avon

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Responsibilities

Key duties include:

  • Managing agendas, minutes, and governance records with meticulous organisation and detail-focussed attention
  • Acting as a clear, confident communicator with strong written skills to handle procedural advice and formal meetings
  • Upholding professionalism and diplomacy in civic/public-facing settings
  • Balancing competing priorities in a flexible and pressure-resilient manner
  • Developing familiarity with civic protocol and ceremonial practice
  • Maintaining expertise with digital tools for online governance updates
  • Playing an active role in preserving Stratford-upon-Avon’s civic traditions and major events through event preparation and coordination

Requirements

Ideal candidates should be:

  • Organised, detail-oriented, and comfortable working with governance documentation
  • Strong verbal and written communicators with professional presentation skills
  • Adaptable and solution-focused when managing formal meetings and residential consultations
  • Comfortable working in public-facing environments, demonstrating diplomacy and tact
  • Capable of maintaining composure under pressure while managing multiple priorities
  • Intrigued by civic protocol and open to learning ceremonial traditions
  • Skilled with digital administrative tools, including updating governance information online

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*Benefits

The post offers:

  • A meaningful, varied role at the heart of local democracy
  • The opportunity to contribute to Stratford’s rich civic traditions and host prestigious civic events
  • Training and professional development, with targeted governance expertise support
  • Access to the Local Government Pension Scheme
  • Generous annual leave allowance
  • A collaborative and supportive team environment dedicated to advancing the town’s civic purpose
  • The chance to impact one of the country’s most historic towns

Additional Info

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  • Closing date: 5:00pm, 6 July 2026
  • Interviews: To be held in the week commencing 20 July

Application process: Follow the apply to receive a candidate pack and application form.


Note: Applicants wishing to apply on a part-time basis or to adjust working hours should indicate their preferred schedule and arrangements will be considered accordingly.

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Skills

Organised
Detail-Focused
Clear Communication
Written Skills
Meeting Support
Procedural Advice
Professionalism
Diplomacy
Adaptability
Calm Under Pressure
Civic Protocol
Digital Tools
Governance Information

Location

Stratford-upon-Avon, England, United Kingdom

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