Bupa Dental Care UK
Dental Nurse/Treatment coordinator
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Experienced Qualified Dental Nurse / Treatment Coordinator
Bupa Dental Care Manchester Malthouse | Full-Time | 40 Hours per Week
Working Hours
- Monday, Tuesday & Thursday: 7:45am - 5:15pm
- Wednesday: 9:45am - 7:15pm
- Friday: 7:45am - 2:15pm
Early finish every Friday.
Are you an experienced GDC-registered Dental Nurse looking for your next opportunity?
Join Rebecca Bliss and her welcoming team at Bupa Dental Care Manchester Malthouse, a specialist referral centre with three specialist clinicians, where the Treatment Coordinator role is integral to delivering an exceptional patient journey and supporting practice growth.
About The Role
This exciting dual role combines:
- Treatment Coordinator responsibilities, supporting patients through their treatment journey, discussing treatment options, and providing outstanding customer care.
- Dental Nursing duties, providing chairside support as required, including Thursday nursing sessions and holiday cover.
Whilst we're ideally seeking an experienced TCO, we'd also love to hear from ambitious Qualified Dental Nurses who are looking to develop their career into a Treatment Coordinator position.
What We're Looking For
- GDC-registered Experienced Qualified Dental Nurse
- Previous TCO experience preferred but not essential
- Excellent verbal and written communication skills
- Highly organised and proactive
- Social media experience would be an advantage
- Passionate about delivering exceptional patient care
Why Join Us?
Manchester Malthouse is a modern specialist referral practice with a supportive team, excellent facilities and a strong community feel. You'll work alongside experienced clinicians in a collaborative environment where patient care always comes first.
- On-site parking is available on a rota basis, with additional parking facilities located nearby.
- Easily accessible from Salford Central Station (7 minutes' walk) and Manchester Victoria Station.
- Tram - Exchange Sq is the closest stop to the practice, approx. 10 min walk from the practice
As part of Bupa Dental Care, your GDC registration, DBS check and professional indemnity are all covered, alongside a range of industry-leading benefits. You'll enjoy the family feel of a local practice with the security and stability that comes from being part of Bupa.
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📩 Ready to Apply?
If you're an experienced Qualified Dental Nurse looking to take the next step in your career, we'd love to hear from you.
Be part of an amazing team at Bupa Dental Care Manchester Malthouse. Apply now and take your next step into greatness!
Here at Bupa Dental Care our people are at the heart of everything we do, because we care. For our Treatment Coordinators we have created an environment where you can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.
As a Treatment Coordinator you’ll be working alongside an experienced practice team and have access to exceptional development opportunities to take you as far as you want to go.
Treatment Coordinator Responsibilities
- Be the first point of contact for new private patients to the practice; and existing patients expressing an interest in specialist treatments
- Confidently discuss the treatment and fees involved
- Deliver a high-quality service to ensure patient satisfaction and maximum contribution to practice efficiency, effectiveness, and profitability
- Be a champion of customer satisfaction and coach team members on best practice
- Coordinate dentist appointments throughout the treatment plan
- Establish and maintain productive working relationships with all members of the practice team
- Play a key role in the practice leadership team, supporting and deputising for the Practice Manager
Your Skills And Experience
- Extensive clinical knowledge of treatments provided within a healthcare setting
- Strong and confident communication skills, both verbal and written, with the ability to clearly understand and communicate complex treatment plans, procedures and requirements
- Previous experience of delivering an outstanding service in a customer facing role
- Proven strong stakeholder management skills with the ability to deal with a broad range of people
- CQC/GDC registered, and knowledge of dental practice management systems is desirable
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Your Salary And Benefits
- A competitive starting salary and the opportunity to increase this through training and development
- Fully funded CPD training, GDC registration, DBS and Professional Indemnity, saving you over £500 per year
- Established progression and development
- Contributory pension scheme
- Modern surgeries and dental software systems
- Access to a full training and development platform, with access to thousands of courses at your fingertips
- Competitive staff benefits including discounts in over 7000 retailers, discounted gym membership and even a day off for your wedding!
- Access to a 24 hour GP through your phone, 24/7
- Early access to your earned wages for the times you might need it
- Earn up to £3,000 per referral in our employee referral scheme
- Your uniform will be provided.
We're proud to have been named in the LinkedIn Top Companies Where the UK Wants to Work, the Forbes World's best employers, and in the Inclusive Top 50 UK Employers list.
To find out more about working with us, find us on LinkedIn, Facebook and Instagram.
Here you’ll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and making a better world.
Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.
Due to the high level of interest in our roles, we are only able to contact short-listed candidates. Good luck
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