Dental Beauty Partners
Dental Receptionist
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Department: Practice Recruitment Location: Battersea Compensation: £12.71 - £15.00 / hour
Description
Exciting Dental Receptionist Position - Dental Beauty Battersea Full-Time Role - Monday-Friday & Some Saturdays
Dental Beauty Partners are currently seeking a Dental Receptionist to join us at our lovely mixed practice, Dental Beauty Battersea. This is a fantastic opportunity to join a vibrant and family-orientated practice team in the South West London area.
Dental Beauty Battersea is an award-winning practice located in South West London, offering a wide range of dental & aesthetic treatments, both on the NHS and privately. We have a fantastic team committed to delivering a brilliant experience for our patients, and are looking to add another member to this team.
The hours for the role are full-time, Monday-Friday (8:30am-5:15pm) with occasional Saturdays (8:30am-2pm).
Key Responsibilities
- Perform a high-quality reception and administration service to ensure patient satisfaction & maximum contribution to practice efficiency
- Answering the telephone and dealing with patient enquiries in a positive, efficient and friendly manner, with a focus on going the extra mile
- Schedule patient appointments in accordance & effectively managing the diaries of our clinical team; all through our software system, Dentally
- Collect and record patient payments and pursue any debts in accordance with the practice payments policy
- To ensure compliances with DBP Information Governance Policy and GDPR
- Act as an ambassador for DBP company Vision, Ethos and Values; maintaining positive relationships with your colleagues
- To promote equality and diversity at all times and across all work activities, promoting Fairness, Respect, Equality, Dignity and Autonomy
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Skills, Knowledge and Experience
- Ideally 1-2 years of experience in a front of house role, where you have demonstrated commitment and pursuit to develop
- Dentally software experience is preferred but not essential
- Ensuring CQC requirements are met at all times
- Experience in providing exceptional patient care/customer service
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Benefits
- Highly competitive hourly rate between £12.71-£15 is on offer, varying depending on experience & qualifications
- Regular team social events to show our appreciation - we have fantastic rating of 4.7/5 on indeed reviews
- Opportunities for development & progression within a rapidly growing business; if you're wanting to progress into senior roles we're the perfect company for this
- Company wide all-expensed Christmas Party & Awards Night
- Full training for all colleagues on new systems to ensure you'll hit the ground running in delivering a great patient experience
- Company training events, lunch & learns, additional courses
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