Next Plc
Department Manager - V S Manchester (N120194)
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Victoria’s Secret Department Manager – Store Leadership Opportunity
SHIFTS 38.5 hours per week:
- Monday: 08:30–17:00
- Tuesday: 08:30–17:00
- Wednesday: 08:30–17:00
- Friday: 08:30–17:00
- Saturday: 10:45–19:45
##About the Role
As a Department Manager at Victoria’s Secret, you’ll be a critical part of our management team, driving the success of your store while inspiring your team to deliver exceptional results and create unforgettable customer experiences every day.
Key responsibilities include:
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Customer Experience Deliver an outstanding in-store experience, from helping customers discover the perfect product to seamless checkout service.
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Team Leadership Lead by example—energise your team, ensure smooth operations, and maintain our high brand standards. Foster a personalised experience that customers will remember.
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Performance & Profitability Collaborate with the broader management team to meet key store KPIs. Drive sales growth, profitability, and operational excellence.
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Store Standards Maintain rigorous front- and back-of-store standards, including:
- Managing deliveries and stock replenishment
- Supporting loss prevention
- Adhering to health & safety procedures
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Visual Standards & Execution Work alongside the Visual Team to uphold our iconic brand aesthetics and ensure team members uphold these benchmarks.
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Listening & Innovation Bring creativity and fresh ideas to the team. Cultivate an open culture where every voice counts—your contributions will shape how we grow and excel.
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Store Operations Execute opening/closing procedures and fulfil key holder duties as required.
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New Initiatives Support product launches, floor set moves, and audits—ensuring your team is confident and trained for every task.
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##About You – What We’re Looking For
We’re actively seeking candidates with a proven track record in retail management and a passion for driving results.
Essential Skills & Attributes
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Retail Leadership Demonstrated success in managing high-performing teams who exceed sales targets and KPIs in a fast-paced retail environment.
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Passion for Retail A genuine love for all aspects of retail—whether front-of-house interactions or back-of-store operations—with a focus on creating unique, memorable customer journeys.
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Customer-Centric Mindset Keen to enhance your customer service expertise and product knowledge. Embrace our training programmes to become an invaluable resource for customers.
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Purposeful Leadership Lead with intention—engage your team, inspire brand loyalty, and foster a shared enthusiasm for delivering an exceptional shopper experience.
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Relationship-Driven Build valued connections with customers, team members, and wider business stakeholders to elevate the brand.
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Collaborative & Adaptive Work seamlessly with your team to align on brand aspirations, encourage collaboration, and embrace change as an opportunity to innovate.
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Fast-Paced Genius Thrive in busy environments. Multitask, problem-solve, and solve challenges with energy and creativity. Your enthusiasm is contagious.
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Team Player Spirit Flexible, supportive, and committed to fostering a positive, inclusive workspace.
##Why Join Victoria’s Secret?
At Victoria’s Secret UK & Ireland, we blend the heritage of Victoria’s Secret & Co. with the innovation of Next plc, creating an iconic experience in lingerie, sleepwear, athleisure, swim, and fragrances. More importantly, our people are the heart of what we do—turning inspiring moments into everyday magic for our customers.
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Our Commitment to Team Culture
We celebrate individuality, foster a supportive workspace, and empower every colleague to feel respected, valued, and unapologetically themselfs.
We believe in potential—not just experience. If you align with our values, bring passion to the brand, and are eager to grow—even if you don’t tick every box—we want to hear from you.
Applications open the door to shaping the future of one of the world’s most iconic brands.
##Meaningful Benefits & support
Beyond the excitement of the role, we offer comprehensive rewards to support your personal and professional growth:
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Flexible Scheduling Customisable shift patterns to balance work and lifestyle.
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Exclusive Discounts 25% off a wide selection of styles at Victoria’s Secret, Next, and Gap—in-store and online.
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Reward Advantage Access to 3500+ retailer partnerships for incredible savings.
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Annual Incentives & Competitions Year-roundopportunities to engage in competitions for amazing prizes.
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Health, Wellbeing & Finance
- Free 24/7 digital GP access
- Valuable health and financial services
- Core pension contributions and life assurance
All benefits are subject to discretion and changes that may apply.
Supportive Application Process
We’re dedicated to ensuring inclusivity throughout every step. Should you require adjustments due to a disability or long-term condition, please contact us at:
UKHR@victoriassecret.co.uk (Subject line: "Workplace Adjustments")
Apply today and take your place in shaping an exceptional brand—where everyone is empowered.
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