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Department Manager – H&M York
Permanent position, 39-hour workweek, based in H&M York (on-call 7 days, including weekends)
About the Role
As a Department Manager, you’ll lead your team to deliver exceptional customer experiences while driving operational and commercial success. Your role spans sales analysis, strategic planning, team development, and visual merchandising—ensuring an inclusive and collaborative culture that meets H&M’s high standards.
Key Responsibilities
- Lead your team in delivery outstanding customer experiences through strong operational and visual standards.
- Analyse sales performance, identify commercial opportunities, and set goals to optimise profits, stock levels, and results.
- Recruit, onboard, and develop a talented team while fostering inclusivity and innovation.
- Monitor your store’s strengths, competitor trends, and local market demands to adapt strategies effectively.
- Collaborate with area teams, HQ, and business functions to drive store performance and company growth.
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Who You’ll Work With
H&M stores thrive on teamwork, bringing together:
- Sales Advisors
- Team Leaders
- Department Managers (like you!)
- Visual Merchandisers
- Store Managers
This leadership role requires close collaboration with colleagues across retail, support, and business operations—all working towards a shared goal: inspiring customers and colleagues daily.
Who We’re Looking For
We’re seeking motivated individuals with:
- A passion for H&M’s mission and unwavering dedication to its success.
- Strong leadership skills: natural confidence, the ability to inspire teams, and lead with integrity.
- Proven communication and strategic problem-solving—convert challenges into opportunities.
- A business-savvy, innovative mindset with a commitment to delivering exceptional customer experiences.
Why Join H&M Group?
We’re more than a global fashion brand—we’re a force for change in sustainability, inclusivity, and accessibility. Our work proves that exceptional design, affordability, and sustainability can coexist.
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Passionate, diverse teams– united by shared values and a mission to reshape the fashion industry for the better.
Benefits (Because We Value Our People!)
- Global Discounts: 25% off across [H&M, COS, Other Stories, Monki, Weekday, Arket, and H&M Home].
- Health & Wellbeing Support: Including the Retail Trust Employee Assistance Programme.
- Discount Hub: Exclusive perks and employee benefits.
- Workplace sick pay, pension schemes, and travel loans for flexibility.
Ready to Join Us?
Your impact starts here. If our culture, values, and opportunities resonate with you, take the next step in your career at H&M.
Additional Information
For data privacy details, please see our Privacy Notice. Applicants: No cover letter attachment required—we assess on competency alone.
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