BOSS ERP Consulting
Deployment & Training Lead

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Deployment & Training Lead (Hybrid – Contract)
We are seeking an experienced Framework Deployment & Adoption Lead to support the rollout and embedding of a programme delivery framework across a large-scale transformation involving over 100 programme and project resources. The successful candidate will ensure teams understand, adopt, and consistently apply the framework, associated governance processes, and delivery artefacts.
Acting as the bridge between framework ownership and programme delivery teams, the lead will provide onboarding, coaching, guidance, and hands-on support while identifying opportunities to enhance usability, effectiveness, and long-term adoption. The role requires balancing governance discipline with pragmatism, helping teams comply with framework expectations without introducing unnecessary process overhead.
Key Responsibilities
Framework Deployment & Rollout
- Lead the deployment of the established delivery framework across programme and project teams.
- Develop and execute adoption plans covering over 100 programme participants.
- Coordinate onboarding activities for:
- Project managers
- Workstream leads
- Scrum masters
- Delivery teams
- Ensure consistent understanding of:
- Governance expectations
- Stage gates
- Required artefacts
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Training, Coaching & Enablement
- Develop and maintain:
- Onboarding packs
- Quick-start guides
- Framework navigation materials
- Deliver:
- Onboarding workshops
- Framework walkthrough sessions
- Establish:
- Regular office hours
- Coaching clinics
- Drop-in support sessions
- Build and maintain:
- Knowledge repositories
- FAQs
- Self-service support materials
Adoption & Compliance
- Monitor framework utilisation and adoption across programmes and projects.
- Assess the quality and completeness of:
- Framework artefacts
- Stage gate submissions
- Identify areas requiring:
- Additional support
- Coaching intervention
- Track:
- Readiness
- Adherence against governance expectations
Continuous Improvement
- Gather feedback from:
- Delivery teams
- PMOs
- Leadership stakeholders
- Identify:
- Pain points
- Inefficiencies
- Barriers to adoption
- Recommend practical improvements to:
- Templates
- Guidance
- Processes
- Governance controls
- Support ongoing evolution and optimisation of the framework based on:
- User feedback
- Delivery outcomes


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Stakeholder Engagement
- Engage with:
- Programme leadership
- PMOs
- Delivery teams
- Facilitate:
- Working groups
- Improvement workshops
- Act as the primary point of contact for framework-related queries and support.
Skills & Experience
- 5+ years of experience in deploying:
- Governance frameworks
- PMO frameworks
- Delivery or transformation frameworks
- Across large programmes
- Experience supporting adoption of new ways of working across 100+ users.
- Strong expertise in:
- Training
- Facilitation
- Coaching
- Ability to develop onboarding and enablement materials.
- Proven stakeholder management and influencing skills.
- 5+ years of experience operating within:
- Programme governance
- PMO environments
- Transformation initiatives
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