CH&CO
Deputy Account Director
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Deputy Account Director – Contract Catering (London)
About CH&CO
CH&CO is a collection of specialist businesses and market-leading brands.
We prioritise a culture where our people love what they do and enjoy the work environment. We celebrate diversity and foster an inclusive culture where everyone can bring their whole self to work. Employees at CH&CO have the opportunity to work across all of our brands, gaining exposure to the variety of our business and the services we deliver.
We are now recruiting for a Deputy Account Director.
- Salary: £65,000 - £70,000 per annum (dependent on experience)
- Shift Pattern: 40 hours per week (Monday-Friday)
- Location: London
Role Overview
An experienced Deputy Account Director is required to support the management of a large workplace catering contract. In collaboration with the Operations Director, this role involves:
- Direct oversight of multiple managers
- Ensuring excellent operational delivery
- Building and maintaining strong client relationships
Key Responsibilities
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- Support the overall management of a high-profile client contract
- Lead and develop a team of five direct reports
- Maintain operational excellence across the contract
- Foster strong client relationships and align service delivery with client needs
- Drive commercial performance, service standards, and business growth
- Support business planning and initiatives for continuous improvement
- Ensure compliance with health & safetyregulations, contractual obligations, and company policies
- Collaborate closely with site management teams on operational strategies
Candidate Profile
Successful applicants must have:
- Previous senior experience in operations or account management within contract catering
- Strong leadership and people management skills
- Exceptional client relationship management ability
- Commercial awareness with a focus on improving service and client retention
- Proven experience in managing multiple teams or sites
Benefits
Working at CH&CO comes with a range of advantages designed to support both professional and personal development:
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Career Development
- Personalised development and training opportunities
- Access to ongoing professional growth initiatives
- Recognition schemes and annual people awards
Wellbeing & Support
- Life assurance scheme
- Pension scheme
- Comprehensive holiday allowance
- Healthcare Support App (including:
- Annual health checks
- Digital GP access
- Mental health consultations)
- Eye care benefits
- Full provisions for work-life balance, including:
- Employee Assistance Programme
- Salary finance options
Work Environment
- Family-friendly support policies
- Regular social events and leadership communications that foster connection
- Holiday purchase scheme flexibility
- Volunteering days to encourage community engagement
- Professional subscription assistance for continuing education
- Discount vouchers for high-street retailers
- Long service awards to celebrate tenure and dedication
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