Chloé
Deputy Boutique Manager, Harrods (Fixed Term)
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
We are seeking a dynamic and passionate Deputy Boutique Manager to join the Chloe Harrods Boutique. Reporting directly to the Boutique Manager, you will play a pivotal role in driving sales, fostering an exceptional client experience, and developing a high-performing sales team. This is an exciting opportunity for a leader who embodies the Chloé spirit and is dedicated to operational excellence and brand ambassadorship.
Please note, this is a fixed term position ending 31st March 2027.
HOW WILL YOU MAKE AN IMPACT?
Driving Business Performance
Motivating and coaching the team to consistently achieve and exceed monthly and weekly sales targets. Assisting in the development and monitoring of key performance indicators (KPIs) such as turnover, average basket size, cross-selling, and product knowledge.
Team Leadership & Development
Providing continuous on-the-floor coaching, offering regular, constructive feedback to enhance individual and team performance. Validating staff rotas to ensure optimal boutique coverage and efficiency. Leading by example, supervising sales activities, and conducting daily morning briefs and workshops. Supporting the Boutique Manager in delivering Chloé Moments and other essential training programs.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Elevating Client Experience
Overseeing the management of Stylist client books and the customer database to nurture lasting relationships. Reinforcing client loyalty through consistent follow-up and targeted call campaigns. Confidently handling and resolving client issues, ensuring a seamless and luxurious experience.
Operational Excellence
Ensuring strict adherence to Richemont and Maison processes and procedures. Monitoring inventory levels and supporting the stock team with various stock management tasks. Compiling accurate daily reports to maintain clear communication and operational oversight.
Brand Ambassadorship & Market Insight
Maintaining an exceptional level of product and collection knowledge, offering inspiring and creative advice to clients. Embodying the Chloé grooming and attitude guidelines, reflecting the Maison's elegance and spirit daily. Staying abreast of market trends within the luxury retail sector and competitor activities.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
HOW DO WE KEEP YOU SMILING?
As a significant member of the Chloe community, you are also part of a much bigger family at Richemont. We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.
Your Journey With Us
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
After your application has been selected, our recruitment team will reach out to you to conduct an introductory call 1st Stage Stage – Interview with the Boutique Manager 2nd Stage – Interview with Country Manager / HR Manager
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location