Heartwood Inns
Deputy General Manager
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Deputy General Manager - Up to £44,000 OTE (including Tronc)
Be part of something special from day one.
The Meadow Lark, Trumpington – Opening Late 2026
Following a multi-million-pound refurbishment, The Meadow Lark is set to become one of Cambridgeshire's most exciting premium pub-with-rooms destinations, and we're looking for an exceptional Deputy General Manager to help bring it to life.
Working alongside an experienced General Manager, you'll play a key role in building the team, shaping the culture and delivering an outstanding guest experience from the very first day. From recruiting and developing your team to establishing exceptional operational standards, you'll help create a pub that quickly becomes the heart of its local community.
About The Meadow Lark
Previously independently owned for over 20 years, The Meadow Lark has been thoughtfully reimagined as part of the award-winning Heartwood Collection.
Located in the affluent village of Trumpington, just south of Cambridge, this stunning thatched pub with rooms will feature:
- A welcoming bar with 84 covers
- An elegant 84-cover dining room
- An 80-cover terrace and landscaped garden
- 19 beautifully designed boutique bedrooms
- Stylish interiors showcasing Heartwood's signature design
This is a rare opportunity to join the opening leadership team of a landmark hospitality destination.
Why Join Heartwood Collection?
At Heartwood Collection, we're passionate about creating welcoming pubs and atmospheric brasseries at the heart of their local communities. Whether it's our Heartwood Inns or Brasserie Blanc restaurants inspired by Raymond Blanc, we're united by exceptional hospitality, fresh seasonal food and genuinely warm service.
With over 50 locations and ambitious plans to grow to more than 60 sites by 2027, there's never been a better time to join us. Our continued growth creates genuine opportunities for ambitious managers looking to develop their careers.
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Deputy General Manager - What You'll Be Doing
As Deputy General Manager, you'll be instrumental in supporting the successful launch and ongoing operation of The Meadow Lark.
You'll
- Support and inspire a large, engaged team to deliver exceptional guest experiences
- Lead by example, creating a positive and motivating working environment
- Work alongside the General Manager to deliver outstanding commercial performance
- Help recruit, onboard and develop a high-performing team
- Maintain exceptional standards across food, drink, service and accommodation
- Drive guest satisfaction, team engagement and operational excellence
- Support the delivery of budgets, KPIs and business growth
- Take ownership of the business in the General Manager's absence
Deputy General Manager - What We're Looking For
We're looking for an experienced hospitality manager who thrives in premium, high-volume environments.
You'll Have
- Previous management experience within a premium hospitality business
- Outstanding leadership skills with a passion for coaching and developing people
- Experience managing busy operations and large teams
- Strong commercial awareness and confidence in managing budgets and KPIs
- A genuine passion for delivering memorable guest experiences
- A hands-on approach with the confidence to lead from the front
- Energy, warmth and the ability to build strong relationships with both guests and colleagues
Deputy General Manager - What We Offer
Excellent Reward Package
- Up to £44,000 OTE (including Tronc*)
- Competitive basic salary
- Earned wage access through Early Pay
- Refer a Friend bonus of up to £15,000
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Career Development
- Industry-leading Stepping Stones development programme
- Clear progression opportunities across our growing collection
- Ongoing leadership development and career coaching
Wellbeing & Lifestyle
- Employee Assistance Programme in partnership with Hospitality Action
- Enhanced maternity and paternity package
- Cycle to Work Scheme
- A thoughtful birthday gift
- Long Service Recognition Awards
Food & Discounts
- 50% discount on food across Heartwood Inns and Brasserie Blanc
- 20% friends and family food discount
- Hundreds of retail and lifestyle discounts through Reward Gateway
A Place to Build Your Career
If you're looking for more than just your next job, this could be the perfect opportunity.
Whether your ambition is to become a General Manager or continue progressing within one of the UK's fastest-growing hospitality groups, we'll support your development every step of the way through our award-winning Stepping Stones programme.
Award-Winning Employer
We're proud to be recognised as one of the UK's leading hospitality businesses, including:
- Sunday Times Best Places to Work 2024
- Double winner at the Publican Awards 2024
- Three-Star Sustainable Restaurant Association accreditation
- R200 recognition
- Plus many more industry awards
Join us at the beginning of an exciting new chapter and help create one of Cambridgeshire's most exciting hospitality destinations.
Apply today and become part of The Meadow Lark's opening story.
OTE is based on a 48-hour working week. Tronc earnings are estimated using projected site performance and average distributions during.
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