Upham Inns
Deputy General Manager
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Deputy Manager – Upham Inns
What’s in it for you?
- Competitive salary: Up to £36,500 per annum plus a share of Tronc (potentially up to £5,000 per year)
- Flexible shift patterns
- Discounts:
- Up to 33% off meals for you and up to 6 guests (taken off duty)
- 33% off hotel accommodation (plus 20% for friends and family)
- Development & growth:
- Clear pathway to General Manager
- Access to a lifestyle card offering 5,000+ discounts across local, national, and online businesses
- Incentives & rewards:
- Service Awards
- A Birthday Gift
- Refer a friend/chef recruitment incentives (up to £1,000)
Deputy Manager Requirements
- Essential experience:
- Solid background in a similar deputy/senior management role, with a proven track record of leading teams
- Essential experience in restaurant/hospitality, with a history of driving team success
- Key skills:
- Strong financial management, including budgets, labour controls, forecasting, and audits
- Commercial acumen to drive sales and operational results
- Robust problem-solving and decision-making under pressure
- Exemplary communication skills to lead, inspire, and provide exceptional guest service
- Right to Work in the UK
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Deputy Manager Responsibilities
- Lead and motivate the Front of House (FOH) team
- Oversee all operational facets of the business, including:
- People management & development
- Guest service excellence
- Sales & profitability
- Operations, health & safety, and property maintenance
- Maintain Upham Inns standards, ensuring the team delivers targets through a People-first, Guest-obsessed, Operational Excellence Strategy
- Work closely with the General Manager to uphold excellence across the premises
- Serve as a role model, guiding staff training and professional growth
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About Us
Our Vision
We own and operate a collection of premium pubs and hotels in idyllic locations across Southern England. Each venue offers:
- High-quality, local, and seasonal pub food served in a warm, inviting atmosphere
- Whimsical, characterful bedrooms available in most of our establishments
- The launch of Harper’s Steakhouse, a new premium American steakhouse brand, part of our expanding portfolio
Why Join Us?
We’re a people-first business, big enough to offer support and opportunities—yet small enough to care deeply about individual success. As we grow, we welcome passionate, like-minded individuals who share our love for exceptional hospitality, teamwork, and creating outstanding guest experiences.
Join us and be part of our future. 🍻
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