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Deputy General Manager
Applications Back Open! Deputy General Manager – TGI Fridays
About the Role
We are TGI Fridays – the home of the feel-good American grill, focused on bringing joy to every guest with real food, real vibes, and a spirit of celebration our "Showtime" guest journey. As a Deputy General Manager (DGM), you’ll play a pivotal role in leading our teams, maintaining our high standards, and delivering an unforgettable experience for guests.
This is your chance to be bold, be brilliant, and be real. Join our leadership team and drive your career forward with exciting opportunities.
Benefits
Enjoy an exceptional package where you win big:
- Competitive salary
- Guaranteed 48-hour contract for a 7-day-per-week operation
- Unlimited TRONC
- 30 days' paid holiday
- Enhanced pension benefits & private medical healthcare
- 50% discount on food and drinks (for you + up to 5 guests)
- Access to reward programmes, leadership conferences, and cultural events
- Exciting local & global incentive travel
- Skill development programmes to fast-track your career
- Refer a Friend scheme with generous bonuses
- Family friendly policies, including enhanced maternity & paternity pay
- Wellbeing support with access to a 24/7 helpline (nurses, counsellors, pharmacists)
- Discounted gym membership & online fitness classes
- Opportunities to make new friends and grow professionally
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Responsibilities
Reporting to the General Manager, a Deputy General Manager ensures store success across all operations, balancing leadership, performance, and culture.
Your key duties include:
- Leading, inspiring, and developing the store team aligned with TGI Fridays values
- Overseeing store performance & operations, including:
- People management
- Guest experience
- Sales & financial targets
- Cost controls
- Health & safety compliance
- Property upkeep
- Driving adherence to TGI Fridays standards
- Creating a workplace where teams and guests feel valued and celebrated
- Leading by example and embodying our brand culture
- Developing into the next generation of Deputy General Managers
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Requirements
To excel in this role, we’re looking for: ✔ Solid experience in a similar leadership position, with a track record of driving success and leading teams ✔ Confidence in delivering a guest-obsessed culture (we witness your passion!) ✔ Proven hospitality & restaurant experience ✔ Strong ability to inspire performance and lead teams confidently ✔ Mastery of financial control – including audits, budgeting, labour forecasting, and financial reporting ✔ Commercial acumen to grow sales and drive business results ✔ Problem-solving skills in fast-paced environments ✔ Exceptional communication abilities to impactielly engage teams and delight guests
Now it’s your turn. Step into an exciting career at TGI Fridays – where your potential defines our success. Apply today!
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